Customer Service Representative
Resume:
Cathy Abel
Everett, WA 98208
Education:
Graduated Mastbaum Voc-Tech HS
June, 1975
Graduated Lake WA Voc-Tech
1994
Received AA
Employment:
Puget Sound Energy
March, 2004 through June, 2015
Position: Customer Service
Representative II/
Corporate Billing
Specialist
Responsibilities, included but not limited to: Professionally answering Internal/External customer calls, active listening, documentation, scheduling of service calls, research and resolution of customer issues, as well as, performing billing corrections.
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