Administrative Assistant Home Health

Brandy Knox

*** *. **** **** **** #**** Mesquite, TX 75150 469-***-**** *******@*****.***

Professional Profile

Self-motivated health management professional with over 10 years of relevant experience. Demonstrated history of succeeding in the health industry while providing care and assistive services to the elderly and disabled. Highlighted leadership qualities and the ability to work with people from varying backgrounds, while implementing team values. Detail oriented and organized individual who exemplifies professionalism, and an ability to manage multiple projects and tasks.

Skills Summary

Health Management Health Policy Team Coordination

Assistive Care Scheduling Patient Admissions Medicaid Billing Medical Records Documentation Verification

Professional Duties & Responsibilities

Provide extensive care and assistive services to the elderly and disabled in varying environments, including assisted-living facilities

Implementation/Maintenance of the Electronic Visit Verification System (EVV)

Manage the admission, discharge and billing processes for patients and answer any questions relating to their respective stay

Coordinate the verification, documentation, and information needed to process beneficiaries through health insurance policy analysis

Responsible for admissions, discharges, billing, and verification of Medicare and Medicaid information

Act as a liaison between internal staff, patients, and management to coordinate daily activities

Supervise safety procedures, and ensured adherence to industry regulations and facility standards

Address and resolve patient queries in an expedited manner

Implement daily schedules for facility employees to ensure proper coverage was available at all times

Handled high pressure situations in a calm, professional, and effective manner

Implementation of new policies and procedures upon release from CMS

Professional Experience

Haven Home Health, (Dallas, TX)

4/2013-Present

Administrative Assistant

Passionate Care Home Health, (Dallas, TX)

5/2012 – 4/2013

Office Manager

Serenity Home Health, (Plano, TX)

8/2011 – 5/2012

Office Manager

Gwen’s Place Adult Foster Care, (Balch Springs, TX)

5/2000 – Present

Administrative Assistant

Education

Phoenix University Online (Phoenix, AZ) Expected Graduation: 12/2016

oBachelor Degree: Criminal Justice Administration

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