Customer Service Sales

Mindi D. Smith

***** ***** ******* **. *******, TX 77095 / 832-***-**** / ***********@*****.***

Highlights:

• Project Management

• Sales Specialist

• Highly Organized

• Creative

Professional Experience:

Outside Sales / SilverLeaf Resorts Jan 2015 – July 2015

Timeshare sales. Presented and toured prospected new owners of resort.

Inside Sales / Product Specialist Ohio Gratings, Inc. June 2011 - July 2014

Steel / Grating Manufacturer of carbon, aluminum and special alloys; primary responsibilities

included sales within established customers as well as establishing new customer contacts.

Provide Industrial quotes based on Engineers drawings. Projects include large Industrial

facilities such as chemical plants. Responsibilities: Provide quote, sale, and process orders

through detailing and fabrication. Requires some ability to read and interpret structural design drawings,

knowledge of math, geometry, and trigonometry.

Commercial Advertising Consultant Houston Community Newspapers Aug 2010 - June 2011

Sales and daily maintenance of new and existing advertising clients for all thirty two newspapers

and online, web services. Includes initial proposal, creative artwork and proofs, data entry into

database, collections and project coordination.

Account Executive / National Recruiter Soliant Health - Jan 2009 - Sept 2009

Formerly the staffing services of Cardinal Health Pharmacy division; position responsibilities

included the recruitment and placement of Pharmacist and Pharmacist Technicians nationally

through inpatient, outpatient, retail and LTAC facilities. Direct sales efforts and

relationships formed with the Director of Pharmacy, HR staff, Hospital Administration and

national schedulers to secure client base. Managed contract Pharmacist

timesheets, benefits, JCAHO certification upon onboarding, and daily maintenance as required.

Staffing services provided: Per Diem, Travel contracts and Permanent placements.

Inside Sales / Customer Service Specialist IKG Industries - Dec 2005 - Aug 2008

Steel / Grating Manufacturer of carbon, aluminum and special alloys; primary responsibilities

included, but not limited to, effective customer service for all internal and external IKG Industries

customers by utilizing in-depth knowledge of company products and programs.

Project management of major long-term accounts which includes waste water facilities and government

projects. Processed customer orders/changes and take-offs, which required the ability to read and interpret structural design drawings, knowledge of math, geometry, and trigonometry and all IKG products and manufacturing processes. Area of specialty: fabricated products

HR Generalist/Assistant Safety Manager Aftco Enterprises, Inc. Aug 2002 - Aug 2003

Responsible for ensuring all DOT, OSHA and EPA regulations exceeded Federal and State guidelines. Collected, reviewed and maintained driver’s logs and all required maintenance items within a Driver’s Qualification file. All on-boarding of new employees, including recruiting, interviewing, background checks, drug test, new hire orientations, additional testing and/or training provided and maintained. Investigated all accidents and incidents and filed claims with the insurance providers as required as well as

overseeing the completion and maintenance of annual accident registers and OSHA 300 logs as

required by law.

Skills Summary

Computer Applications - Microsoft Office (Word, Access, Excel, Outlook, Publisher, Power Point),

Vista, Lotus Notes, PeopleSoft, Remedy, Resolve-IT, Benefits Workstation,

BaaN, ToolkitCMA, Zipforms, ACT, QuickBooks

Certificates of Achievement

Texas Real Estate License (Mar 2008), Federal Motor Carrier Safety Regulations (Jan 2003),

Motor Fleet Safety Basics (Oct 2002), OSHA (Oct 2002), Supervisor Alcohol and Drug

Compliance (Jan 2003), Hazardous Material Certification (Nov 2002), Association of Reciprocal

Counsels (Nov 2002), Powered Industrial Trucks (Nov 2002).

Education

Tomball Community College, Tomball, TX - Real Estate - Completed 2008

Lewis and Clark Community College, Godfrey, IL - Real Estate - Completed 2004

Penn Foster Continued Education, Scranton, PA. - Interior Design Certification - Completed

2010

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