Jay
Gray
Street
Apt
*B
•
Brooklyn,
New
York
11225
•
917- 727- 1658
•
****.*******@*****.*** OBJECTIVE:
Accomplished
customer
service
representative
seeking
to
leverage
extensive
background
in
sales, recruitment
and
customer
service
in
a
dynamic,
innovative
business
to
business
sales
position. SUMMARY
OF
QUALIFICATIONS:
Task- oriented
individual
with
a
proven
record
of
superior
face
to
face
and
phone
sales
closings
Dynamic
communicator
and
proven
negotiation
skills:
promoted
to
take
over
call
person
to
reach resolutions
Adaptable
to
evolving
assignments,
work
environments
and
conditions PROFESSIONAL
EXPERIENCE:
2015- Present Inside
Sales
Representative Elite
Funding,
New
York
NY
Contacting
business
owners
interested
in
financing
and
working
capital.
Making outbound
prospecting
calls
to
potential
clients.
Explaining
products,
service
and costs.
Collecting
and
preparing
initial
files
for
submission
to
underwriting
team Asking
for
referrals
from
prospects
or
clients.
Communicating
and
following
up with
clients.
2012- 2015 Inside
Sales
Representative
Litvin
Law
Firm,
Brooklyn,
NY
Researched
public
records
to
prospect
potential
clients
for
foreclosure
defense.
Consulted with
qualifying
clients
about
foreclosure
options
including
modification,
short
sales,
cash
for keys
and
deed
in
lieu.
Secured
the
retainer
and
closed
the
sale
with
prospective
clients. Conducted
legal
research
to
ascertain
proper
course
of
action
for
retained
clients.
Retained on
average
12
-
15
clients
per
month.
Maintained
records
of
retained
clients
using
Microsoft Outlook.
2011- 2012 Customer
Service
Sales
Agent Urban
Financial,
Philadelphia,
PA
Contacted
warm
and
cold
leads
to
market
home
equity
conversion
mortgages.
Assessed eligibility
of
potential
client’s
qualifications.
Initiated
the
sales
transaction
for
qualified clients.
Conducted
follow
up
calls
to
secure
transaction.
Maintained
records
of
clients
using Microsoft
Outlook.
2005- 2010 Accounts
Representative
Alliance
One,
Trevose,
PA
Prospected
mid- sized
business
owners
to
establish
money
market
accounts
and
401k
plans for multinational banking and financial services institution. Responsible for informing business
account
holders
about
overdrawn
business
accounts.
Assist
clients
with resolving any
account discrepancies. Procured deficient funds in order to balance overdrawn accounts.
Tracked
accounting
information
using
FACTS
Management
system. EDUCATION:
Community
College
of
Philadelphia
Two
years
Business
Administration,
1990- 1992 SKILLS:
Proficient
in
Microsoft
Office
Suite Face
to
Face
and
phone
sales
experience Outstanding
negotiator
and
communicator Background
in
executing
and
closing
sales