Application/Database/Customer Support
Resume:
DONNA MAINA DOUCETTE
Upton, MA 01568
*****.********@*******.***
Application/Database/Customer Support
Platforms: Window Server 2012, 2003; Terminal Server; Windows 7, XP Databases/Servers: SQL Server, SSMS, SQL Agent, Internet Information Server Tools: Visual Studio, Visual Source Safe; Crystal Reports; Microsoft Office Languages: VB6, VBScript, VB.NET, JavaScript, HTML, XML PROFESSIONAL SUMMARY
Cavicchio Greenhouses, Inc May 2006 – October 2015 New England’s Most Comprehensive Horticultural Grower & Distributor Application Developer/Sage MAS 500/VB/.Net/SQL 2010/Crystal Reports
Sage 500 ERP application development and customizations for accounting, inventory, manufacturing, sales & purchasing modules, including several major version upgrades; point of sale integration
Integration with Cypress document management system, EDI and credit card processor
SQL Server 2008 R2 application development; corporate website support
.Net mobile device application development for inventory sales readiness tracking.
User support and troubleshooting for 60+ Sage 500 users on terminal server and desktops
Mobile application support & service/repair management of 60+ mobile devices Unicom, Inc, Woonsocket, RI December 2003 – May 2006 IT consulting firm
Application Developer/VB.NET/Crystal Reports
Design and development of VB.NET/ASP.NET/SQL applications
Design and development of corporate business process management application using TIBCO Staffware Process Suite, ASP.NET, SQL 2000.
Implemented management reports, invoice forms and form letters for VB.Net/SQL 2000/Crystal Reports application supporting business operations of national photo image processing company. Verity Consulting Co, Inc, Norton, MA January-July 2003 Independent consulting agency
Senior ASP/COM Developer/Contractor
Implemented and upgraded multi-tier web applications for two state agencies
Implemented new business rules tier and ASPs interface for insurance registry web application
Converted embedded SQL of VB/COM and ASP web components for SQL 6.5 to 2000 upgrade Compaq Computer Corporation (now Hewlett-Packard), Marlboro, MA 1998-2002 A Fortune Global 100 Company and leading provider of IT products, services and solutions System/Software Engineer V, High Performance Servers Division Designed, developed and delivered IT solutions and web sites for Alpha Server engineering Designed and implemented secure ASP and .NET websites and databases for publishing hardware reliability data for global sales and support, reducing report delivery from 1 or more days to seconds.
Developed web interface and underlying database to rapidly regenerate corporate web pages, reducing effort to deliver current web content from hours to minutes.
Analyzed leading edge products and procedures to accelerate team efforts; mentored team members.
Developed .NET web service extracting SQL database engineering data to Excel for ad hoc analysis. 2
Digital Equipment Corporation, Marlboro, MA 1984-1998 Manufacturer of high performance mid-range computers, software and related products Software Principal Engineer (1996-1998), Alpha Server/Systems Engineering Designed and delivered database applications for manufacturing and engineering organizations
Designed and implemented components of secure ASP website for CIO global program management.
Designed and implemented components of product authorization key generator enabling the corporate software licensing system to meet the world-wide needs of manufacturing and sales.
Led development of secure Java website and SQL database enabling a global, non-profit consortium of manufacturing and service vendors to share supplier information.
Led development of license certificate formatter component of new software licensing system. Senior Software Engineer (1987-1996), Computer-Integrated Manufacturing Product Development Developed and supported the DEC OSI Manufacturing Interconnect product
Migrated components to multi-threaded client/server design, ported components from VMS to Ultrix and DEC OSF and implemented new services compliant with the MMS 9506-1 OSI standard.
Assumed responsibility for the continued development and support of the Online Definition Facility interface and the underlying VAX/RDB database schema.
Analyzed performance bottlenecks and developed regression test suite which was instrumental in meeting product release schedules and in isolating and resolving software defects.
Received Engineering Excellence Awards
Software Engineer II (1984-1987), Internal Special Systems, Maynard, MA Developed software applications for internal organizations and product development groups
Designed and implemented components for Electronic Data Interchange (VAX/EDI) product
Upgraded PRO-350 qualification and reliability testbed system software to enable testing of the Environmental Monitoring Module for the VAX 8800 (Nautilus)
Developed a modified VMS print symbiont enabling management of VAX-to-XEROX 8700 production print jobs at Digital manufacturing site for documentation ELSCINT, Boston, MA 1982 – 1984
Medical imaging systems manufacturer
Software Engineer, Medical Diagnostic Imaging
Electronics for Medicine/Honeywell, Sudbury, MA 1979 - 1982 Cardiac patient monitoring and medical lab equipment manufacturer Software Engineer, Critical Care Patient Monitoring Quadex Corporation, Cambridge, MA 1978 – 1979
Electronic publishing systems and software provider Harvard Medical School, Boston, MA 1976 - 1978
School of Dental Medicine, Medical Research Assistant University of Connecticut School of Medicine, Farmington, CT 1974 - 1976 Dept of Endocrinology, Medical Research Assistant
EDUCATION & PROFESSIONAL DEVELOPMENT
BS Zoology, University of Rhode Island
Computer Science graduate courses - Worcester Polytechnic Institute Computer Science undergraduate courses - Boston University Microsoft courses and seminars, e.g., SQL Server, XML, VB, Data Warehousing, OO Design
Contact this candidate