Maintenance Customer Service
Resume:
James M. Haag
Avon Lake, OH **012
*******@*****.***
https://www.linkedin.com/in/jim-haag-8526997b
MAINTENANCE MANAGER • ELECTRICAL SUPERVISOR
Resourceful and detailed professional with expertise in residential and commercial electrical and mechanical maintenance. Expert at identifying and troubleshooting a large variety of maintenance issues. Proven ability to complete large projects under budget and within given time frames or ahead of schedule, ensuring all safety guidelines are adhered to. Recognized for long hours, commitment to multi-site locations, attention to detail, professionalism, and follow-up. Strong planner with a track record of driving process and efficiency improvements to ensure maximum productivity. Key skills include:
Collaborative Team Leadership
Superior Customer Service
Electrical / Mechanical Maintenance
Great Communication Skills
Product / Mechanical Testing
Trainer / Mentor
Troubleshooting
Inventory Management
Quality / Safety
Research and Development
SAP
MS Office
PROFESSIONAL EXPERIENCE
The Lubrizol Corporation, Cleveland, OH 1994 - 2015
Estimated $10B provider of specialty chemicals, owned by Berkshire Hathaway. Comprised of three divisions, Lubrizol serves numerous industries, including Lubricant Additives, Oilfield, Coatings, Personal Care, and Engineered Polymers.
Senior R&D Process Technician 2002 - 2015
Handled daily operations of a twin screw extruder and performed testing on produced materials.
Wrote and updated run packages and maintained an organized lab notebook to record recipe changes.
Troubleshot, repaired, and maintained all electrical, mechanical, and hydraulic equipment.
Ordered and maintained a spare parts and raw materials inventory, reducing down time by more than 40%.
Extruder Operator 1997 - 2002
Made polyol blends, reconfigured extrusion line, and packaged finished goods for shipping.
Troubleshot line operations during experimental runs and performed testing of on-line and finished materials.
Operated and maintained the extrusion line under minimal supervision.
Journeyman Maintenance Electrician 1994 - 1997
Performed electrical maintenance on site. Duties included: indoor / outdoor lighting repair and replacement, machinery troubleshooting, and conduit and electrical installations.
Successfully installed 480 volt 3 phase, 240 volt single and 3 phase, 277 volt, and 120 volt.
Served as a member of First Responder Team for Brecksville Site Safety.
SK Wellman, Parma, OH 1992 - 1994
Manufacturer and distributer of commercial friction materials for the automotive, locomotive, and aircraft industries.
Journeyman Maintenance Electrician
Performed electrical and mechanical maintenance on furnaces, laser cutters, and metal stamping machinery.
Repaired hydraulic systems, pneumatics, electrics, welding cutting torches, and sprinkler systems.
Installed conduit, electrical drops, safety light bars, and performed all general electrical repairs and installations in accordance with National Electrical Code (NEC) guidelines and procedures.
Otto Industries, Charlotte, NC 1990 - 1992
Provides innovative products created for today's collection needs and customized services developed with technology and experience.
Maintenance Electrician I Mechanic
Performed electrical and mechanical maintenance on Battenfeld Injection Molding machines.
Troubleshot robotic equipment, ladder logic, installation of conduit, wiring, lighting, and electrical troubleshooting.
MILITARY EXPERIENCE
United States Coast Guard Reserve, Cleveland, Camp Perry, Port Clinton, OH 1995 - 2014
Chief Warrant Officer 3 (Retired April, 2014 with 30 years of Honorable service.)
Worked in the Civil Engineering Unit, responsible for enrolling over $850M worth of real property assets into a new computer based system internal to the Coast Guard. Served as division officer in charge of a small unit of engineers who reconstructed government assets after natural, manmade, or terrorist disasters.
Served as Leading Petty Officer, supervising 20 personnel assigned to the Engineering Department while assigned to Port Security Unit 309. During 13-year tour in the Expeditionary Forces, deployed four times to the Middle East, including Operation Enduring Freedom, Operation Iraqi Freedom, and Operation Southern Watch.
United States Navy Reserve, Cleveland, OH 1990 - 1995
Petty Officer, Second Class
Assigned to Naval Reserve Center Cleveland, COMSUBLANT 18, and nuclear inspection team member.
United States Navy, Charleston, SC 1984 - 1990
Electricians Mate, Petty Officer 2nd Class (E5)
Assigned to the USS Holland to the motor rewind shop, made repairs to SSBN Nuclear Class Submarines.
Attended a 16-week Basic Electricity & Electronics course at Great Lakes Naval Training Center and an eight-week Electricians Mate "A" school at Great Lakes Naval Training Center.
EDUCATION
Coursework towards a Bachelor of Arts, (BA), General Business
Lorain County Community College, Lorain, OH
EDUCATION
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Bowling Green State University, Bowling Green, OH
Heidelberg College, Tiffin, OH
High School Diploma, Industrial Electronics, 1982
Avon High School / Lorain County Joint Vocation School, Avon, OH
PROFESSIONAL DEVELOPMENT
Chief Warrant Officers Professional Development Course, 2008
United States Coast Guard Academy, New London, CT
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