Jairo Hernandez Jr.
Bellflower, CA 90706
*****.***********@*****.***
Job Objective: Seeking a B2B Appointment Setter position in a reputable company that permits me to utilize my skills and knowledge.
Highlights of Qualifications:
Extensive experience of B2B appointment booking, scheduling, and management.
In-depth knowledge of B2B telemarketing, sales, and lead generation practices.
Operational knowledge of Microsoft Office software, Google Docs, and email programs.
Familiarity with referral generation, telephone manners, and data entry work.
Ability to schedule and coordinate high volumes of client appointments.
Ability to update and maintain company database, accurately.
Professional Experience:
B2B Appointment Setter
Alpha Insurance Trade Association, Round Rock, TX
February 2013-May 2015
B2B Appointment Setter
Jardez Financial Insurance Services, Inc.
May 2011-February 2013
Responsibilities:
Made outbound calls to business clients and interacted with them in a professional manner.
Set, scheduled, and managed appointments with clients, for sales personnel.
Followed telephone etiquette and fixed business appointments with large number of clients.
Identified prospects and generated referrals for business opportunities.
Promoted and sold various company products and services to clients over the phone.
Created and maintained accurate and complete records of all customer interactions.
Answered informational queries of customers and handled their objections, efficiently.
Obtained and maintained latest information about all available products and service offerings of company.
Delivered excellent customer service and achieved all assigned work-related targets, successfully.
Built and maintained strong professional relationships with all business clients.
Education:
Bachelor's Degree in Latin American Studies
UCLA
Los Angeles, CA