Quality Assurance Test Cases

Pooja Shankar

732-***-**** **********@*****.***

Summary

More than Ten Years of IT experience of which seven years of Quality Assurance (QA) which involved manual and automated testing of various financial and commercial applications developed in multi-tier environments

Experienced in all phases of the software Testing Lifecycle (STLC) starting from developing Test Plan, Test Strategy, Test Cases, execution of Testing and writing effective Testing Summary Reports and Defect Reports.

Worked extensively with Agile (Scrum), and Water Fall Model Process models and good understanding of the latest development tools and technologies.

Experience in Rally and ITrack for writing test cases and logging defects and link the user stories.

Proficient in Manual testing of Applications in Windows environment using Quick Test Professional (QTP),

Hands on experience on Functional Regression, Performance and Black Box Testing of both Web-Based and Client/Server Applications on various testing platforms and using various testing tools.

Extensive working experience in VOD, On-Demand, Mobile Testing, Unit Testing, Functional Testing, Regression Testing, Integration Testing and Performance Testing.

Extensively worked on White Box and Black Box testing techniques.

Expertise in tracking defects using Jira and expertise in generating the test status reports from JIRA.

Proficient in writing SQL queries, PL/SQL statements and executing SQL queries to perform Backend testing.

Experience in iPhone, iPad, Android mobile testing experience

Involved closely with the Developer and Testing team during defect resolution phase.

Participated in daily scrum call to report daily activities.

Worked with Product Manager to get update requirement strategies.

About two and half years of programming experience in development and Implementation of various software application using Visual Basic 5.0,MS-SSSQL Server 7.0, Oracle 7.x and MS Access 97

Manually tested various applications, used automated Tools like WinRunner, Load Runner and possess knowledge of TestDirector

Knowledge in Software Engineering covering Requirement Engineering, Software Development process, Software Maintenance, Testing, Debugging and Quality Assurance. Software Development Life Cycle (SDLC) & Quality Assurance Life Cycle (QALC)

Experience in creating Test Plan, Test Procedures, Test Cases and written many Documentaion.

Ability to interact with End users, Managers and Technical Personnel, self-motivated, quick learner and a team player.

Education

Bachelor of Arts 1990

Post Graduate Diploma in Industrial Relations and Personnel Management1991

Post Graduate Diploma in Computer Applications 1996

Skills and Knowledge:

Testing Tools

WinRunner7.5/7.6, Loadrunner 8.1, TestDirector7.5/8.0, QTP, Eggplant and Manual Testing

Languages

C, Visual Basic 5.0,HTML,

Database

Oracle7.x/8.0, MS-SQL Server7.0

Reporting Tools

Forms 4.5, Reports2.5, MS Access

Operating Systems

MS-DOS, Windows 95/98

Professional Summary:

AT&T, New Jersey Oct 2012 -Current

QA Analyst

The AT&T U-verse App is a service that uses IPhone & Android Phones to provide a user interface for U-verse TV subscribers by providing the ability to view the U-verse TV guide, manage the home DVR, set favorites, subscribe to a qualified U-verse TV package, download or stream available shows from the mobile library and watch them on the phone over cellular or Wi-Fi.

Responsibilities:

Participated in writing Test plans, Test Strategy, Test Schedules, Test Estimations, Test cases, Test reports and bug tracking management.

Used Pivotal tracker for User Stories

Used Manual Testing techniques and SDLC Models like Agile-SCRUM, Waterfall & V model.

Performed compatibility testing on Mobile Application (I Pad, Android, iOS Native applications).

Strong exposure on functional and non-functional testing methodologies- Installation Testing, Black Box testing, Regression testing, Integration Testing, System testing Smoke Testing & Usability testing.

Tested video’s manually and paired the device to TV using setup box and navigated it with the help of device remote.

Performed compatibility testing for android operating version and IOS.

Conducted regression testing on each new build, identified software errors and Interacted with developers to resolve issues.

Involved in end-to-end testing of the Mobile Applications.

Expertise at gathering and analyzing software quality metrics throughout the software development life cycle.

Used XML to get the VOD catalog and QP catalogs.

Hands on experience on eggplant automation tool where we used scripts to write the test case and execute them.

Actively participated in weekly UAT sessions and generated the Action Item Documents and prioritize them in the weekly Iteration Cycles.

Tested the application under different networks and Internet speeds including while on EDGE, 3G, 4G, LTE, and Wi-Fi.

Formulated manual test cases include Unit and Integration test case for all application.

Used Microsoft Excel to create, maintain and execute Test cases.

Posted bugs in Track, Rally & Jira.

Followed Agile Methodology and attend the daily scrum meetings.

Used Eggplant Functional GUI test Automation tool image-based approach to GUI testing. Wrote scripting language called Sense Talk for functional testing in conjunction with a “guided record” mode.

Environment:

VB,VB script, Java, Java Script, Oracle, Windows, HTML, XML, ASP, Multimedia software,SQLite IOS, & Android .

Revolutionary Systems, South Plainfield, NJ Sept 06 – Nov 2010

QA Testing Manager

Environment: Loadrunner 8.1, IE, Microsoft Word and Excel.

Revolutionary Systems is a leading mid sized software consulting company which provides Information Technology solutions to a local, regional and national client base consisting of small, mid-size and Fortune 1000 corporations, earning a reputation for stellar customer service and effective solutions. Revsystems information provides technology solutions by full development of new applications, including project definition, application design, programming and graphic development, implementation, deployment and training.

Responsibilities:

Developed Test plans for the web page Allison Transmission.com, Test scenarios, writing and Updating Test cases Using Microsoft Word for Documentation.

Analyzed System Requirements to develop effective Test Requirements.

Created Test Procedure document, which specifies step-by-step action plan for actual testing using Automated Testing Tool –Load Runner..

Created test cases and test data sets to fulfill each requirement.

Performed various types of testing such as Business Functionality Test, GUI Test and Regression Testing on web application.

Executed Scenarios/Group and monitored server and network delays.

Wrote Load Runner script of Data base and data driven testing for functional and regression testing of business workflow.

Performed regression, black box, functional, data driven testing of the application using Load Runner

Used Internal Data and Data Files data sources for parameter driven load test.

Conducted live meetings along with IBM, Cap Gemini and the offshore team (India) for the performance test using Mercury Performance.

Analyzed results of CPU usage, Memory Usage, Transactions Response time, Transaction under load, Transaction summary by Vusers, Hit per Second and throughput.

Tracking the Application source codes, and tests and apps designed with the prefixed requirements of the fields.

Medidata Solutions, Manhattan Mar 05 - Sept 06

SQA Tester

The Quality Assurance Team for Medidata Solutions performs manual testing of many different versions of their Applications Called the Medidata RAVE for their Clients like Pfizer, Amgen, J&J, Genentech, TAP, Bayer

Medidata Rave is a .Net Application, which provides an open Architecture it, integrates well with the existing applications including the Industry Standards such as CDIS (Clinical data Interchange Standards Consortium) and Interfaces with other offerings in data Capturing, Safety, data management and Statistical Analysis.

Responsibilities:

Validated the functionality of Medidata’s Rave 5.5 application. Performed Validation of Customized Edit checks, Reports, eCRF and PDF’s

Major aspects of the functionality are:

PDF Generator

Report administrator, Customization.

CRF migration.

Localization

Double Data Entry

Control and Local Lab administration

Tracking the functionality was end to end concept

Developing and execution of test plans, test cases based on business requirements for different Studies and prepared Documentation.

Developed and Executed Compatibility and Functional test scripts

Performed Functional, GUI, Regression and System testing

Was Involved with the interaction with the Project Managers for Requirements gathering, Created and executed Custom Functions

Worked with business analyst and developers in setting up input data.

Audible.com - Wayne, NJ Feb 01 - Feb 05

Quality Assurance Administrator.

Audible, Inc. is the Internet's provider of premium, spoken word audio for PC-based listening or mobile playback on AudibleReadyTM digital audio players.

Environment: Manual Testing. Oracle 8.5, Embarcadaro rapid SQL at the back end.

Responsibilities:

Manually tested audio players. Worked on numerous Pocket PC personal digital assistants powered by Microsoft Windows Operating System that are manufactured by Casio Inc.,

Manually tested online web application using Oracle 8.5, Embarcadaro rapid SQL at the back end.

Developed Test Plan, Test Procedures and Test Cases to fully implement the comprehensive quality assurance testing and analysis while following a structured QA Methodology.

Performed various types of testing such as Business Functionality Test, GUI Test and Regression Testing, black box, data driven testing on those Audible devices and their website.

Created and executed test cases and test scripts implementing the Quality Assurance process for the successful deployment of the System.

Validated the functionality of audio players and web application. Performed Validation of Customized Edit checks, Reports.

Authored process validation project documentation. Provided QA review of validation testing documentation. Managed documentation control of project deliverables.

Created new validation templates for site use.

Bug Reports were sent through team track.

Pfizer, New York, NY May ’99 – Sept 00

Programmer

Environment: Oracle 8.0, SQLPLUS, PL/SQL, and Excel, MS-WORD.

Responsibilities:

Responsible for the Government Pricing System.

Involved in writing Documents that would map the information from one database to another database with all the pharmacy codes, hospital codes, association codes, wholesale price, retail price, market-entered date, expiration date etc. and then merge them into one database.

Involved in writing Stored Procedures, Stored Functions and Triggers.

Created and managed schema objects such as tables, views indexes.

Assist in planning, implementing, and documenting user acceptance testing

Review computerized systems validation documents such as: Requirement Specification

Design Specification for the Documentation.

Test Plans

Test Summary Reports

Data Migration Plan

Pre/Post Executed Test Scripts

Release to Production Statements

Direct and review testing

Provide guidance on quality issues that affect the integrity of the data or the system

Prepared validation summary and test summary reports

Obtain and respond to QA review

Participate in establishing standard quality and validation practices

Independently assess compliance practices and recommend corrective actions

Approve validated computer system related change requests

Monitor regulatory and inspection trends and advise the business on suitable action

Mitsui Shipping Company Feb. ‘98 – Apr. ‘99

Environment: Oracle 8.0, SQLPLUS, PL/SQL, Developer 2000 (Oracle Forms 4.5, Oracle Reports 2.5), DOS 6.0, Windows 95. EXCEL, WORD.

Role:

Designed and developed a migration project for MITSUI OSK Intermodal Co. The existing software supported the operational and accounting aspects of the business was re-written and deployed at Combined Data Resource in Jersey City, NJ. Client access to the system was established in Chicago.

The entire security features of the application are taken care by grouping all the end-users, and matching them with specified roles in the database.

Created and managed schema objects about 150 tables, views, indexes, stored procedures, stored functions and triggers.

Created List of Values (LOS) wherever applicable and wrote many triggers.

Created more than 160 Forms and Reports.

Reports were sent through PVCS Tracker.

References: Furnished upon request.

Work Status: U.S. Citizen.

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