Customer Service Engineer

RAYMUND NOEL M. MAYUGA

* ******** ***** ****: 416-***-****

Scarborough, Ontario M1M 2J1 Cell: 647-***-****

********@*****.***

Diligent and results-driven Senior Industrial/Manufacturing Engineer and Management Professional with over 20 years of experience in Capacity and Layout planning including Resource, Capital Expenditure Management and Project Management in a Manufacturing environment. Passionate in formulating and implementing enterprising initiatives to maximize profit, minimize cost and drive continuous change. Proficiency in MS Office – Word, Excel, PowerPoint.

ACCOMPLISHMENTS

Achieved a 90% hit rate consistently year over year in providing Amkor Technology’s manufacturing capacity requirements in support of customer forecast demands

Key member of the SAP System Implementation Team in Amkor Technology; Led the Preventative Maintenance, Master Data Management and the Production Planning teams that integrated all Manufacturing, Finance, Sales and Materials Management

Integral member of start-up team for Gateway Electronics Corporation; Directly involved in the creative design/ factory layout, equipment selection and systems development which led to a successful launch

Managed and controlled capital expenditure within 90% of planned annual spending goals

Known for visionary and innovative solutions, enthusiastic “can-do” attitude, and effective communication skills that span overseas (Korea, China, Taiwan, Japan, Europe, US) and across multiple cultural boundaries

PROFESSIONAL WORK EXPERIENCE

AMKOR TECHNOLOGY PHILIPPINES, INC., Philippines

INDUSTRIAL ENGINEERING DIRECTOR Sept. 2012 – Oct. 2015

INDUSTRIAL ENGINEERING DEPARTMENT MANAGER Oct. 2000 – Aug. 2012

Orchestrated, directed and managed the industrial engineering functions performed by 48 people which includes: capacity, resource planning, workforce/resource management, capital planning, budgeting, metric establishment and monitoring, performance trends, IE systems analysis and improvement strategies and IE process standardization.

Methodically prepared and rationalized plant capacity in terms of equipment, manpower and space

Functioned as key management team member setting forward-thinking company policies to achieve company vision, strategies, and goals; Constructed teams based on foundation of trust, integrity and positive attitude

Generated capital request for assembly requirements; Monitored and reported capital equipment expenditure; managed and controlled capital expenditure within budget goals

Utilized enterprising ideas to manage and rationalize available space based on process change, projected volume ramp and expansion, product consolidation and programs supporting space optimization

Involved in the SAP system implementation that replaced multiple standalone inefficient systems

Ensured continuous and improved efficiency in manufacturing through the design and implementation of productivity projects

Maximized support of manufacturing operations in the area of logistics and finance on cost modeling

Conducted feasibility studies and reported on equipment capitalization, approval and release of capacity expansion plans/layouts

Monitored and evaluated subordinates’/section's performance, instituted necessary actions to maintain/upgrade

Supported and implemented Environmental Management System; Ensured compliance to safety and health standards

RAYMUND NOEL M. MAYUGA

2 Markanna Drive Home: 416-***-****

Scarborough, Ontario M1M 2J1 Cell: 647-***-****

********@*****.***

PROFESSIONAL WORK EXPERIENCE CONTINUED.

GATEWAY ELECTRONICS CORPORATION, Philippines

MANUFACTURING SUPPORT MANAGER Mar. 1995 – Oct. 2000

Managed three operations support sections including: Industrial Engineering, Production Control and Customer Service.

Directly involved in the start-up of the company in 1995; Support was provided in the following aspects:

Conceptualized and designed the plant’s layout; directly assisted in the equipment selection

Built the production’s labor and material standards and provided the product cost models

Championed the development of various manufacturing systems

Defined the capital expenditure requirements for the start-up including production equipment, support equipment, facilities and various manufacturing and non-manufacturing logistics

Aggressively explored potential business ventures and assisted in planning the company’s expansion programs

ADDITIONAL WORK EXPERIENCE

AMKOR ANAM PILIPINAS, INC. (Now Amkor Technology Phils., Inc.), Philippines Jan. 1992 – Jan. 1995

STAFF ASSISTANT TO OPERATIONS DIRECTOR

Determined, monitored, prepared, and projected financial and operational costs, budgets, standards, reductions and rationalizations in production and manufacturing; Formulated product mix loading, rationalized equipment and manpower

PACIFIC SEMICONDUCTORS INC., Philippines May 1988 – Dec. 1991

INDUSTRIAL ENGINEER

Performed feasibility and method studies on new business and productivity opportunities; Developed cost standards for pricing; Evaluated capital expenditure proposals and supported company expansion plans with layouts, equipment coordination etc.

RUBBERWORLD PHILIPPINES, INC., Philippines Oct. 1985 – May 1988

INDUSTRIAL ENGINEER

Orchestrated layout proposals; Evaluated viability of capital expenditure proposals; Member of Just-in-Time Pilot Team; Developed feasibility studies for cost reduction and production improvement; Established work standards and monitored plant labor productivity

EDUCATION

MASTERS IN INDUSTRIAL ENGINEERING De La Salle University

(Equivalent to 2 years of a Master’s Degree in Canada, as assessed by World Education Services)

B.S. IN INDUSTRIAL MANAGEMENT ENGINEERING, 1984 De La Salle University

(Equivalent to a 4 year Bachelor’s Degree in Canada, as assessed by World Education Services)

PROFESSIONAL AFFILIATIONS

MEMBER, De La Salle University Alumni Association 1984 – Present

MEMBER, University of Santo Tomas High School Batch 80 Alumni Association 2003 – Present

(Served as Chairman in 2012 and President in 2013)

Contact this candidate