Customer Service High School
Resume:
Peter J. Brown - - - i> - - - - C - - - - - - - - - Z z : Peter J. Brown
Des Plaines IL. 60016
***********@*********.***
Certifications/Licenses
DOT/IATA Hazmat/Dangerous Goods
10 Hour OSHA Certification
30 Hour OSHA Certification
MSDS Qualified
TSA Qualified
EPA Experience
Aircraft Fueling Qualification
Aircraft De-icing Qualification
Leadership I, II, III Certified
Forklift Certified
Employment
United Airlines December, 1987 to Present
O Hare Airport
Chicago IL.
Lead Ramp Service
Assigned daily manpower. Trained new hire and regular permanent employees. Airline operation included, Loading & Unloading of aircraft.
Deiced & fueled aircraft. Airfreight/ Warehouse Operation Experience.
Housekeeping and cleaning experience. Weight & Balance aircraft experience. Diesel equipment operator (Tractors, Cargo/Belt Loaders)
Equipment Inventory experience
Logistics experience
Dispatcher experience
Safety Chairman IAMAW 2008-2011
Green Belt Experience
Belt Loader Initiative Aircraft Damages
New Ramp Operations S.O.P. 2009-2011
Draw-Bridge Conveyor Belt Project-2010
Created Safety Team area reps
Implementation of Safety Walks -2008
Implementation of Safety Audits-2009
Implementation of OSHA Audits-2010
Co-Chaired monthly station Safety Meetings
Workplace Accidents/Injuries reduced by 78%
From 2010-2011
IAM C.R.E.S.T. Program
DOT PHMSA Grant
Hazardous Materials on Aircraft
Safety Training
From 1997 2003
IAMAW Grievance Committee Chairman
Collective Bargaining Background
Grievance Procedure Experience
Trained Shop Stewards
Experience in State and Federal Labor Laws
Represented over 9,000 members
Union Representative for 30 years
United Airlines May, 1984 to December, 1987
O Hare Airport
Chicago IL.
Ramp Service
Offloaded/loaded aircraft. Cargo/Bags sortation. Deicing/fueling aircraft and ground equipment. Heavy diesel ground equipment experience.
Housekeeping and cleaning.
24/7 operation
United Airlines April, 1980 to May, 1984
Headquarters
Elk Grove Village IL.
Statistics
Updated and input all operational statistics, operational deviations.
From Passenger loads, Fuel burns, Plane Logs, Irregular Operations
Aircraft parts inventory
Ground equipment parts inventory
Formatted Daily Operation Report
Data Entry
Bankers Life and Casualty September, 1977 to April, 1980
Chicago IL.
Claim Adjuster
Medical and Disability Claims
Customer Service experience
Education
High School
Foreman High School
1973-1977
Chicago IL.
High School Diploma
College
Wright Junior College
Chicago IL.
1977 1978
Computer Science
William W. Winpinsinger
Education & Technology Center
Hollywood Md.
2000-2002
Labor Studies/Leadership I, II, III Certified
Hobbies & Interest
Youth Football Coach/Board Member
2007-2011
Mount Prospect Lions Football
Des Plaines Junior Warrior Football
All American 7 on 7 Passing League
Football Coach/Organizer
2010-2014
Maine West High School
Des Plaines Gamblers
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