Ghanshyam Rathod
Scarborough- Ontario.
E-mail: *******@*******.***
Phone No: +1-647-***-****
Professional Summary
3+ years of progressive and broad based experience in Software Quality Assurance Testing on Client-Server based, GUI based Mobile and Web based application using both manual and automated techniques in Healthcare, Financial and retail domains.
Extensive QA experience in Healthcare and Financial domains regarding retail communication centre application, EMR Solutions, online banking applications (Web based and Mobile Based) and online bill payment application using SDLC, Waterfall and AGILE-SCRUM methodologies.
Experienced in managing projects on-shore and off-shore (on-site and off-site) and in completing projects on-time, within budget and with quality
Extensive experience in writing testing documents: test plans, test strategies, test cases/scenarios and regression suites creations per each application.
Experienced testing POS Mobile Applications for iOS, Android, Blackberry and Windows Mobile phones & tab.
Proficient in backend & front-end testing, Functional Testing, Integration Testing, Performance Testing, Regression Testing, UAT Testing, cross browser testing, data conversion, data validation and automation testing.
Proficiency in the following applications: Excel, Word, PowerPoint, Access, HP Quality Centre, JIRA and Perfecto Mobile Tool.
Experienced working with the following technologies: C#, SQL, Java, HTML/XML
Working knowledge of quality principles, test engineering methodologies, verification and validation techniques, defect tracking/management, quantitative methods and risk management.
Experience in attending JAD sessions with business stakeholders, Business Analysts, Development/QA teams.
Strong ability to work in a cross-functional, iterative development environment - Agile, RUP, SDLC & Waterfall.
Highly flexible in prioritizing various work demands of the project.
Highly organized and strong critical thinking, impact analysis and problem solving skills combined with a positive self-motivated and willing to work with minimal supervision in a rapidly changing environment.
Excellent organization, interpersonal, communication and conflict resolution skills
Capable of working effectively in a team and as an individual requiring minimal supervision, quick learner, problem solver, creative thinker.
Professional Experience
QA Analyst (August 2015 to Present)
Pulse Services Inc, Markham ON
Project Objective: Pulse Inc specializes in design, development and deployment of communication applications such as Contact centers (IVR/CTI) and Mobile applications. The project objective is to ensure the web application and mobile application is accurate as per customer requirements and usability perceptive.
Key Responsibilities:
•Taking part in planning and implementing full software testing lifecycle for the contact centre web application.
•Involved in project cost estimation activities for time, effort and resources.
•Review Test scenarios, Creating test scripts in test plan module, linking the test scripts to requirements to ensure full coverage of requirements, moving the test scripts to test lab for execution, tracking defects in defects module.
•Created Functional and User Acceptance Test Cases to validate the fixes.
•Completed the testing and identification of related issues during releases.
•Held responsible for executing and writing test cases for Functional, Integration, Regression, UAT, Black Box, White Box testing.
•Identified technological trends impacting the business and applied this knowledge to bring solutions to impacted business groups to enhance the enterprises competitive edge.
•Analyzed and documented test results and made recommendations to project managers.
Environment: Java 7.0, J2EE, C++, MS SQL, HP ALM, Jira 6.2, Windows 7.
QA Analyst (June 2014 to May 2015)
McMaster University- Family Medicine - Hamilton, ON
Project Objective: OSCAR as is proven Electronic Medical Record that interacts with numerous systems and tools (OLIS, HRM, PHR, K2A, Integrator, etc) assist in the transfer of relevant patient information, to enable health care providers to deliver clinical information to providers and patients. The Project objective was, to test the upgraded OSCAR EMR web application.
Key Responsibilities:
•Designed/delivered documentation and executed Functional, Integration, Performance, Regression, UAT testing with provincial eHealth backbone and web services in a variety of milestones
•Performed back-end testing by using complex SQL queries
•Tested valid and non-valid request HL7 messages
•Designed and implemented test cases and use cases for various systems featuring Ontario MD requirements, HL7-enabled document processing
•Run defects reporting, defects tracking and verification for different versions of application
•For each release prepared release notes to summarize deliverables, generated reports on outstanding issues and provided workaround solutions
•Executed system test on Client site after each release, provided support to client during UAT testing
•Worked closely with developers, BAs, clinicians and end users on defects resolution
Environment: Java 7.0, UNIX, TFS, Ubuntu 12.04 LTS, Hudson, Jenkins, Sourceforge, Confluence, MySQL Workbench, Microsoft Test Manager, HL7 v.3.0, Jira 6.2
QA Analyst (Sept. 2013 to April. 2014) Canadian Tire – Toronto, ON
Project Objective: Mobile is an emerging channel and activity is increasing day by day. Canadian Tire Mobile Application is essential for planning our next shopping trip. Canadian Tire Mobile application support Clients’ CT Money account, Sale alert, Product Barcode scanner, Reward balance and Store GPS. Project objective was to ensure the Mobile Application functionality as per the customers’ usability perspectives.
Key Responsibilities:
•Active participation in requirements review, maintain test system configurations, create and review test strategy, test plan, test execution, and problem reporting and resolution.
•Participated in Manual Testing, Automation Testing, Performance, and system testing on Mobile Cloud.
•Testing the Mobile app for reliability, safety, error-handling, user error messages, and user friendliness.
•Documenting Test results, participated in issue resolutions with development team for the bugs found. Follow-up throughout the bug life cycle.
•Creating and maintaining defect tracking reports and documenting the reference for common bugs and their fixes.
•Responsible for testing of Mobile App in iOS, Android, windows and blackberry Mobile handsets and Tablets.
•Developed test plans to run on Perfecto mobile tool, Emulators, Simulators & real handsets.
Environment: HTML5, iOS, Android SDK, windows, Perfecto Mobile, ALM 11.0, Jira 5.0, Confluence, WebSphere ESB, Mainframes, .Net/ASP, JavaScript.
Jr.QA Tester (Jan. 2012 – Aug. 2013) Verax Inc – Toronto, ON
Verax Inc is a Client-centric professional, consulting company with a proven record of successfully delivering mid and large size IT initiatives for Fortune 500 companies. Verax provides a comprehensive QA framework for financial domains. Project Overview was a Major Canadian Financial institute reengineered its current biller application to improve the online functionality application for Canadian Customers.
Key Responsibilities:
•Defined test scenarios and created numerous test cases in HP QC for functional test
•Identified regression scope for project and multiple releases
•Performed WEB application, mobile application and system testing
•Practiced a structured, methodical approach to the testing of systems by preparing detailed test case documentation to ensure full coverage of test scenarios, test strategies, defect tracking, preparing testing estimates that incorporate all activities required to effectively test the system
•Ensured that system integration test results are documented and reviewed with business analyst
•Executed data warehouse testing with focus on ETL tasks for data cleansing, validation and integrity
•Actively participated in project implementation and provided QA sign off
•With Jira tool - tracked defects, created components and managed project
Environment: Java J2EE, MS Office, XML Web service, SQL Server 2000, Windows (7/7.5), HPQC, JIRA.
Software Analyst (May 2010 to Nov 2011)
ICICI BANK –India
Online Banking Application provides access to information relating to Online Services provided By ICICI Bank to View daily customer transactions, Current and Previous customer statements, Transfer funds from Checking and Savings accounts, Order Cheques, Bill payments, Current Rates for Term Deposit.
Key Responsibilities:
•Active participation in requirements review, maintain test system configurations, create and review test strategy, test plan, test execution, and problem reporting and resolution.
•Gathered and reviewed business/functional requirements, use cases, design and architecture documents
•Performed gap analysis and documented findings
•Documented detailed test cases by incorporating both positive and negative condition in test plan tab of Quality Center (Functional and Regression)
•Mapped both test scenarios and test cases to requirements in Quality Center using requirement coverage functionality
•Reported all Issues and Defects which were identified during the Test Cycles with appropriate Priorities, Severities and information to reproduce the defect
•Studying Business requirements, High-level solution design and creating and maintaining HLS, Test plans, testing conditions.
•Performed regression and functional testing using Selenium upon receiving new builds.
Environment: HTML, XML, Java, SQL Server 2008, Windows XP, Selenium web driver, Load Runner, HP QC
Education
Project Management- Information Technology - Seneca College – Toronto (Jan. 2012 to Aug. 2012)
Bachelor of Computer Science - Gujarat University – India (June 2006 to March 2010)
Technical Skills _
Testing Tool: HPQC/ALM, Jira, Selenium, Perfecto Mobile Tool.
Defect Management Tools: Quality Centre, Jira, Bugzilla
Operating System: Windows XP/7, Unix/Linux, Android, ios
Database: Oracle, MS SQL, DB2, MS Excel
Programming & Scripting: JAVA, HTML, C#, XML,
(References Available Upon Request)