Manager Engineer

SONALI AGARWAL

**** **** ****** *****, ****, North Carolina - 27519

Mobile # 919-***-**** Email: ************@*****.***

SUMMARY

An information systems professional with 16 years of experience in the software life cycle. Experienced in complete systems life cycle development: Requirement analysis, Design, Development, Testing, Implementation and Maintenance. Ability to work independently and in a group. Proven leadership qualities by managing groups ranging from 2-25 persons, in the capacity of a Manager. Handled the complete Build and Release to Market of a Product from start to finish. Proven ability to learn quickly, work productively and communicate effectively (both written & Verbal) to a wide audience. Understanding & ability to adapt to Agile & Six Sigma Process.

ACHIEVEMENTS

Granted US Patent for 'System & Method for Preventing Data Loss using Virtual Machine wrapped Application' – a patent in the Security and Data Protection area.

Built a QA team from scratch in a startup environment.

TECHNICAL

Operating Systems: UNIX, WINDOWS (95, 98, 2000 & NT)

Software: ORACLE V7.0, MySQL, VISUAL C++, MS OFFICE, Apache Webserver, Tomcat, JINI, and JAVASPACE

Languages: C, C++, JAVA SCRIPT, HTML, D- HTML, PERL, COBOL, SAS, PL/SQL,Python

Tools: FRONTPAGE 2000, DREAMWEAVER, FLASH 4.0, PHOTOSHOP, WinRunner

Config Mngt tool ClearCase and StartTeam, Bug tracking tool DDTS & Bugzilla, Zoho, JIRA, Povital tracker, SVN

EXPERIENCE

Dec2012 – July 2015 Netapp Inc, India

QA Manager

Managing a team of 11 QA Engineers and 2 contractors. Handling 2 product lines of Netapp Inc. to ensure high quality of Content release.

Managing 3 different Release cycles.

Responsible to coordination across different groups in different geographies

Target to decrease Capex used within the team without impacting business by 50% within 6months

Implementing new processes and procedures within the team to deliver higher efficiency and turn around

Responsible for QA representation in person and in form of accurate reports across multiple business units.

Jan 2011 – Sept 2012 Icreate Inc.

Independent Consultant

Working closely with Founders and investor team on the company to implement process changes to their current Product Development cycle.

Setup of Configuration Management within the Development and QA Team

Creating the Overall Test strategy for various in house customers and the company as a whole

Setup and training of QA team from scratch. Manage relationship with companies to recruit QA consultants. Trained the team to use Selenium and Python

Recruitment and build in house QA Team

Jan 2008 – Jan 2011 McAffee Inc, India

Security Content QA Manager

Managing a team of 6 QA Engineers and developers. Handling 2 product lines of McAfee Inc. to ensure high quality of Content release.

Responsible to scale the team from 6 people to 20 people across geographies in one quarter.

Responsible to train the team in White box Testing Methodologies.

Target to increase the scope of testing from 2 Product lines to 14 McAfee products by Q4 2008

Responsible to creating and representing status and weekly/monthly/quarterly reports across Business Groups

Aug 2003 – Dec 2007 McAffee Inc, London

QA Lead

Led a team of 5 engineers. Responsible of Testing and weekly release to world of the DATs, which is Mcaffe’s anti-virus update files. This includes testing and release of 157 packages, which include 12 foreign language packages plus English. These DATs are updated on a weekly basis to 500 million computers worldwide.

Designed and implemented a fully automated multiple Test rig using PERL, MySQL, and XML for reducing the testing time by 120% percent. This included all phases of the Dev. life cycle from Requirements Gathering to implementation

Responsible for the weekly project updates and weekly QA reports submission to QA director and VP Europe.

Supervised a team of 24/7 on call engineers to handle Emergency outbreak situations.

Manage the server and regular updates to important high profile clients like the MOD.

Designed and implemented 100% disaster recovery sites in 2 countries.

Responsible for migrating from a Weekly release cycle to a Daily release cycle which includes optimization of all scripts and processes.

March 2002-Aug 2003 IntaMission Ltd, London

QA Manager

Led a team of 2 contract QA Engineers and one Support Engineer for a quality and timely delivery of IntaMission Ltd. Product “Autevo Engine” to market. Autevo is a service oriented cloud based technology that allowed clients can add to their existing distributed network infrastructure without displacing existing S/W investment in order to reduce system complexity, drive down costs, change and roll back services on the fly with zero downtime and much more.

Role involved continuous co-ordination and interaction with customer facing Consultants and the in house Development Team as well as third party developers.

Responsible for planning QA strategy which involved designing & documenting QA approach, creating test cases. Conducting QA testing i.e. setting up and managing Test environment and running tests. Providing directions and guidance to the team of engineers.

Analyzed QA Test results and created QA reports. This involved diagnosing the test results, qualifying and raising incidents, consolidating and summarizing results by components.

Responsible for Maintaining and creating the Product Test Harness and test tools. Involved in scoping, designing and specifying changes, testing and signing-off the tools.

Responsible for planning, procuring and managing set up of Test environment.

Responsible for complete Build and Release to Market of the Product from start to finish.

Assisted in the setup of STARBASE configuration management tool.

Gained in-depth knowledge of JAVASPACE API and significant knowledge of JINI.

Accustomed to working in highly competitive business environment of a startup, under pressure and under tight deadlines.

Job role has recently been widened to include all Product Management activities.

Dec 2000-Feb 2002 Cisco Systems, Denver, USA

QA Engineer

Led a team of 4 QA Engineers in the System and Functional Testing, verifying, and providing Customer Advocacy training of an internally developed tool “Generic Dial Plan Manager-GDPM”. GDPM provides Dial Plan Management and provisioning capability for H.323 and SIP based networks.

Responsible for reviewing pertinent documents, creation of detailed test plans, test cases, test procedures/scripts and test verification routines. Since GDPM was a new initiative, also responsible for outlining the procedures, lab setup and client interaction.

Gained significant knowledge of working and functionality of H.323 and SIP based VoIP networks and the networking stack internals including TCP/IP protocol.

Gained in-depth knowledge of Mercury Interactive’ s Test tool – WinRunner, Oracle Queries, Shell Scripts, Perl Scripts, SED Scripts and Cisco’s Internally Developed Automated Tools: CallGen and STIM. Backend platform used was UNIX (Sun Sparc) and front-end was Window NT/2000.

Gained in-depth knowledge of Networking concepts and Cisco’s Product Family Configuration Management Tool Clear Case and Bug tracking System DDTS.

Well versed with ISO 9001 and ANSI standards/documentation for the Product life cycle.

Jan 1999 – Dec 2000 Qwest Information Technology, USA QA Engineer

Led a team of 12 on an internally developed Qwest application, NETCAM. Responsible for the Design, Development and Implementation of the system as well as co-ordination of the entire team.

NETCAM performs Data Collection from the Signaling Transfer Points (STP) based on the GR 376/495 specification of Open systems Interconnection’s Common Management Information Service (OSI/CMISE) based Data Collection from switching elements. It also provides graphical & Standard Reports on all data collected via the STPs. The development environment is ORACLE, PL/SQL, C++, UNIX & SHELL SCRIPTS.

Responsible for reviewing pertinent documents, creation of detailed design documents as well as interaction with Third Party vendors and Clients.

Gained in-depth knowledge of Signaling System 7 (SS7) concepts, Configuration Management Tool Clear Case and Bug tracking System DDTS.

Responsible for Testing and verifying the System.

Actively involved in reviews of pertinent documents, creation of detailed test plans, test cases, test procedures and test verification routines.

Developed and verified the traceability document for all requirements.

Verification done using SAS, Oracle queries, Shell scripts and Alcatel’s automated Test Tool – PowerTest. All tracking was done using ClearCase

Sep 1997 – Jan 1999 Kindle Banking System, Dublin, Ireland Implementation Consultant

Responsible for the testing, implementation and maintenance of a re-engineering project (Emerging Market Model) for Standard Chartered Bank.

Created test plans used for testing the Y2K compliance as well as Unit Tests, System Test, Performance Tests, User Acceptance Tests.

Responsible for customizing the Banking software according to clients’ requirements.

Actively involved in on-site, live implementation of the system in ‘operational’ Standard chartered Banks across the world.

Aug 1996-Sep 1997 Four Front Information Technologies, India Programmer Analyst

Developed an application, ‘Space Master’ that provided visual connectivity to remote databases & inventory management.

Involved in the Requirement Analysis and Design of the system. Responsible for the Development, Testing and Implementation of the project.

The development was accomplished using JAVA, Java Script, VRML, HTML, JDBC Classes & Netscape Plug-ins. Platform used was Windows 95.

Aug 1995-Sep 1996 Maharashtra Institute of Technology, India

In the academic environment developed a Hospital Management Package. Responsible for the design and development of the system.

The development accomplished using COBOL, Visual C++, FoxPro, and Personal Oracle 7.0.

Also successfully completed the development of a Macro Assembler in C.

EDUCATION: Bachelor of Engineering (Computer Science) 1997, Maharashtra Institute of Technology, India FIRST CLASS, top 8% of the graduating Class)

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