Systems Engineer
Resume:
Ross Williamson / Systems Engineer
Belmont, MI 49306
Primary: 616-***-****
Alt: 616-***-****
********.***@*****.***
SKILLS
Certifications: MCSE 2003
MCP
CNA
Highly Skilled with: VMware ESX Server v2.1 – vSphere 5.5
Microsoft Windows Server 2000 – 2012R2
Citrix XenApp 4.5 – 7.6
Citrix XenServer 5.x - 6.x
IBM UNIX Aix server v5.3 – 6.1
PHD Virtual Backup
Veritas BackupExec
EMC Avamar backup systems
AIX Virtualization; HMC v7.4
Some additional skill sets include: Citrix Secure Gateway design and deployments
Citrix Cloud Portal Services Manager (CPSM)
NetScaler Gateways
HP blade system design, deployment and monitoring
HP Virtual Connect
Deployment of server hardware to include standalone
and clustered OS's
All server related datacenter infrastructure
Server Patching via HFNetCheck, WSUS
NetApp San Management
SolarWinds 'Orion' for Systems monitoring
PROFESSIONAL EXPERIENCE
Randstad Technologies: The Iserv Company – contract July 2015 – September 2015
Systems Engineer
Migrated multiple companies into Iserv’s Managed Services division.
Deployed 4 new XenApp 7.6 farms serving 300 hundred users and 80 new applications.
Used Citrix CPSM for integration of new users and applications.
Supported all end user transitions into their new respective environments to include all application installations and testing, all printer, fax and scanner deployments, client side agents and receiver setups.
Created end user documentation along with personal one on one interactions to deliver the best end user experience.
Created new NetScaler policies to allow external access via workstations and mobile devices.
Dineen Enterprises: Combat Propulsion Systems - contract Nov. 2014 - March 2015
Infrastructure Engineer
Deployed a 2 node NetScaler HA cluster designed to resolve external Citrix Requests along with implementing NetScalers' VPN capabilities.
Deployed redundant Checkpoint RSA devices in conjunction with external Citrix and VPN logins
Retired Citrix PS 4.5 farm and replaced with a Citrix XenApp 6.5 farm (6.5 at customers request)
Lead engineer on a Windows 2003 to 2008 migration
Was active with helpdesk tickets for end users
Daily responsibilities to include all Windows server builds and troubleshooting, VMware and Citrix related requests.
OtterBase: Meijer Corporate - contract July to November 2014
Systems Engineer
Worked to refresh hardware and software for a large VMware farm. This includes upgrading the current environment from 5i to ESXi 5.5.
Deployed Cisco UCS systems to house the new ESXi hosts.
Windows 2003 to 2008 migration.
Gerber Life Insurance Company August 2013 to April 2014
Systems Engineer/Infrastructure Department Manager
My responsibilities were for all Infrastructure related duties to include overseeing project related work, building and servicing all server related functions, storage allocation, Citrix application management, new solution concepts.
Designing a migration path from Windows 2003 to Windows 2012 Active Directory as part of an overall strategy to move to a 2012 Active Directory.
Deployed new Windows 2012R2 domain controllers as integrated DNS / DHCP servers. Setup IP DHCP reservations to existing specifications for VOIP phone system.
Daily troubleshooting end user Citrix issues.
Maintained quarterly patching schedules for all Windows servers.
Responsible for managing project time and direction of other engineers relating to day to day activities, managing expectations of project stake holders, the business needs as it pertains to application deployment and troubleshooting.
Developed new SOP and DOP's as needed to keep all user communities up to date with the best possible response times to questions and problems.
Leveraged XenServer to create 3 new QA landscapes for the initial Elixir ERP deployment.
Created and deployed new Windows 2012 server OS templates and Windows 2012 VM's to support Elixir.
Installed and maintained NetScaler devices deploying new policies for VPN connections and remote connectivity
Haworth, Inc. May 2001 to July 2012
Holland, MI
Systems Engineer
As a Server Engineer, my responsibilities start with all hardware and OS related functions for over 900 servers both virtual and physical on a global basis.
I provided leadership at all stages of project work from development thru deployment for over 60 ESX and vSphere implementations both standalone and redundant.
Hands-on project management for Citrix XenApp server deployments throughout Europe for 3000 users.
Installed all Microsoft and Aix server OS's while maintaining the core hardware platform for both physical and virtual servers.
Developed, implemented, and monitored many different backup schemes for sales offices and manufacturing sites on a daily basis.
Change management processes thru Remedy.
Training first and second level helpdesk personal and creating documentation of systems they'd be supporting.
12 years of Windows Server Administration experience in an enterprise wide data center environment.
7 years Vmware experience
Some on-call responsibilities were,
Being a first responder to medium, high or critical tickets.
Patching of the OS using HFnetCheck.
Performing needed hardware repair and software upgrades.
Real time systems monitoring of OS's and hardware using SolarWinds 'Orion' and server health monitoring using HP's System Management.
Supporting application owners by proactively supplying server resource measurements and problem resolution as needed.
Datacenter responsibilities include racking and cabling of physical servers and blade chassis's, all levels of data center management while staying in compliance with all SOP's incorporating a key focus on virtualization and process automation.
Robert Half International (RHI) December 1999 – May 2001
Grand Rapids, MI
Systems Engineer / LAN Administrator
RHI; Haworth - Server Engineer with responsibilities to include all server deployments, patching and maintenance.
RHI; Alticor - Contracted to Alticor deploying workstation software upgrades for SQL and Cad equipment.
RHI; Alticor - Contracted to Alticor working as a LAN administrator maintaining workstation hardware, software and email.
Di-Com November 1997 to November 1999
Grand Rapids, Mi
Server/Network engineer
In the field servicing of different types of server related equipment and operating systems.
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