Customer Service Data Entry

DAWN CAVAZOS

**** *. ***** ***. *******, AZ. **329 cell 623-***-**** ***********@*******.***

OBJECTIVE

To work for a growing company in different positions. I am willing to learn new skills as well as expanding on the experience I already possess.

SKILLS PROFILE

-Great customer service

-Data entry by touch (Ten key)

-Problem solving

-Task management

-Great communication

-Teaching, and developing of new personnel

-Big picture thinking

-Flexability

EMPLOYMENT HISTORY

Macy’s Fulfilment Center

3/15/2008 current

Goodyear, AZ

-Unloading of trucks on the receiving dock

-Fixing problem cases

-Advanced receiving (work appointments electronic transmissions), and manual receiving

-Closing of appointments, verifying missing cases

-Reconcile the end of conveyer reports

-Drive the SP3500 to pick orders for customers

-Customer service with returned merchandise

-Answering phones, and making appointments

-Trained to pick, pack and ship orders for specific customers

Amazon Distribution Center

8/1/2007 3/1/2008

Phoenix, AZ

-Worked as a warehouse associate,

-Finding merchandise that was miss placed

-Pick items for customer orders

-Received merchandise off of the dock

VMC Enterprises

9/1/2005 2/1/2006

Buckeye AZ

-General help in parts department

-Conducted inventory

-Answered phones

-Customer service

-Data entry for billing customers

-Filing invoices

EDUCATION

-Currently attending Steven Henager College for my Bachelors of Science

-Correspondent classes for medical billing and coding

-High school diploma

ACTIVITIES

-I like to be creative with silk flowers, refurbish wood bookshelves and cabinets.

-Spend time with family

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