Customer Service Sales

Debbie Kelly

Summary

Hard-working, experienced Travel Agent focused on Customer Service. Dedicated to delivering the highest quality service to every client. Reliable and conscientious. Skills

Customer friendly

Perform well in high-demand, fast-paced

environments

Experience with all aspects of sales and customer

service.

Computer expertise

Flexible schedule

Dedicated team player

Resolution-oriented

Accomplishments

Excellence in Online Sales Communications Award Oct 2014 Excellence in Telephone Sales Award Oct 2014

Best Sales per Call Award Sept 2013

Certified Travel Associate Nov 2014

Experience

Inside Sales Travel Associate

November 2009 to December 2015

AffordableTours.com Stafford, Texas

Call Center Associate, responsible for taking incoming call and email inquiries to sell Tours, River Cruises and Ocean Cruises. Provided customer service.

Worked with all Tour Operators, such as Globus, Trafalgar, Insight and more. Provided details quotes and costs for tours or cruises, air arrangements and extra night lodging when needed. Processed payments with automated system with tour operators and cruiselines. Issued Tickets and travel vouchers once all travel was confirmed. Education and Training

Associate of Arts : Photography, 1994

Art Institute of Houston Houston, Texas, USA

Graduated with Honors in June 1994.

Achieved Honors list 8 consecutive quarters ( GPA 3.83/4.0) Received Scholastic Merit Scholarship

6702 Barney Road, Houston Texas 77092

Cell: 281-***-**** - *********@*****.***

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