Customer Service Microsoft Office

Shamora Batts

High Point, NC ***** ********@*****.*** 336-***-****

Seven years of clerical/customer service experience with food, logistics and manufacturing organizations.

1.Excellent time management, communication and customer service skills

2.Ability to work independently or in a team, with diverse populations

3.Dependable, willing to take on new projects

KEY Skills

Skills developed: Team building, time management, planning, self-motivation, organization, and creativity

Computer skills: Email, Microsoft Office Applications (Word, Excel, Access, Power Point

Excellent communication skills

Administrative Support

Telephone and Front Office Reception

Computer Skills

Team Building

Data Entry

Electronic and Paper Organizing

Filing, Faxing

Sort, distribute and organize classify mail/packages

EMPLOYMENT HISTORY

TEAM LEADER, WENDY’S RESTAURANT, HIGH POINT, NC 10/2010 - PRESENT

SHIPPING/RECEIVING CLERK, CAR-TON TRANSPORTATION, HIGH POINT, NC 01/2007 - 11/2009

SHIFT MANAGER, ARBYS RESTAURANT, HIGH POINT, NC, 2/2003-8/2005

POWER LINE OPERATOR, VITA-FORAM, LTD., HIGH POINT, NC 3/2001-2/2004

EDUCATION & TRAINING

Cornerstone University, High School Diploma – May 2007

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