Customer Service Human Resources

Tammy L. Valente

**** *. ******** ***** *** ****

Boca Raton, FL 33496

347-***-****

*******@***.***

EDUCATION

• Belmont Academy Lafayette Louisiana

• Northwestern University

• Kenner Health Careers

EXPERIENCE

2013-2014 - LSU Health & Science, 433 Bolivar St. New Orleans, LS 70112

Phlebotomy/Medical Research Assistant:

• Customer Service

• Detailed interview of persons affected by BP oil spill: scheduled all

appointments with participants

• Home visits: provided medical analysis of blood and urine samples

• Biometric measurements

2008-2012 The Blood Center, 715 S. Johnson St. New Orleans, LA 70125

Phlebotomy Supervisor:

• Drawing of whole blood and aphaeresis platelets/plasma

• Medical screening

• Maintained staff of 8 employees

• Managed quality control

• Managed FDA inspections

• Human Resources

• Managed customer service with donors

• Computer skills

• Excellent communication skills

• Entered all lab results into computer

1981-2003 Amici Miei, 375 W. Broadway NY, NY 10011

Manager:

• Public relations

• Customer Service

• Managed staff of 40 employees in a high-pressure environment

• Human Resources

REFERENCES UPON REQUEST

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