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Manager Customer Service

Location:
Oakridge, OR
Posted:
December 09, 2015

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Resume:

Adam Delp

Oakridge, TN

********@*****.*** - 865-***-****

To secure a position that will push me to my fullest potential and assist me in learning and developing the required skills to help a company succeed.

Authorized to work in the US for any employer

WORK EXPERIENCE

Product Advisor

I and I Sling Inc - Knoxville, TN - July 2013 to September 2015 Responsibilities

Managed Corporate Accounts

Serviced Customers in 7 States

Grow profit and margins

Do inspections for customers of all rigging

Accomplishments

I am a certified NCCCO rigger

I am a certified periodic inspector

I am a certified qualified level 3 inspector

Skills Used

Time management

Computer, word, Excell, power point,

Customer Service

Midwest Regional Manager

Alloy Fasteners - August 2012 to July 2013

Territory: SC, NC, MD, TN, East Coast

• Manage and maintain sales and profit

• Daily and monthly sales and margin reports

• Purchasing shipping and receiving

• Adding new accounts

Branch Manager

Scott Gross Industrial Gas Co - Loudon, TN - August 2009 to July 2012 9

• Manage staff and day to day operations

• Was able to successfully manage the 5th largest branch in the company

• Was able to increase efficiency of routes and drivers General Manager

Fastenal Co - Morris, IL - April 2005 to August 2009

• Manage over 400 client accounts

• Acquire new customers to serve as well as maintaining customer

• satisfaction

• Management of all financial operations of branch including daily deposits Driver/Manager

Air Gas - Knoxville, TN - June 2003 to April 2005

Ran and controlled daily routes and deliveries

• Manage site and staff (drivers, officer personnel, & sales team)

• Responsible for maintaining compliance with DOT, OSHA, and Medical

• License Regulations

Driver

Air Gas - Chicago, IL - August 2000 to June 2003

EDUCATION

Sales

Lincoln Challenge Academy - Champaign, IL

1995



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