Customer Service Mechanical Engineer

Suresh K. Bhatia

***** ******* *****, ********, ** 90703

**********@*****.*** 213-***-****

EXPERIENCE

Property Manager 2007 – 2014

JMC Properties Inc. Torrance, CA

Executed full responsibility of two commercial properties

Managed all buildings, processed over 100 invoices biweekly, maintained certificate of insurance compliance pertaining to tenants and vendors, maintained tenant folders and update tenant contact information, researched past due invoices, and organized new vendors in the system

Manage front office operations, inform tenants through memos of news and / events in the community, assisted the preparation of various monthly reports and collected time sheets to be processed by payroll

Production Manager 2000 – 2007

MMC Inc. Buena Park, CA

Controlled the workforce in organizing, motivation and delegating duties

Trained staff according to the strategic planning of the management

Maintained the flow of production and kept the workforce focused on the goals

Demonstrated customer service excellence, business acumen and strategic planning ability.

Possessed a collaborative approach in leadership with aptitude to foster a team-oriented environment while imparting knowledge to others on how to increase productivity by reducing the cost.

Armed with solid communicational skills to establish and maintain rapport with clients and staff

Senior Mechanical Engineer Manager 1980 – 1995

John Galt International Mumbai, India

Managed 30 technicians and 3 supervisors in the Production Dept. of Control Panels and Critical Structural

Reduced overtime and improved productivity by improving plant engineering and shop floor efficiency

Monitored technical groups involved with process control and quality assurance

Conducted product cost analysis and optimization through modern management techniques

Introduced method study to the organization and conversion from single point production to turntable operation and optimization of work elements.

Service Engineer 1974 – 1980

Escorts Ltd. Faridabad, India

Monitored two territories in agriculture field

Enhanced the need of the product

Shared knowledge of products manufactured by the company and practical training to farmers by exhibiting the product usage in the field

EDUCATION

Bachelor of Arts, Business Adminstration Present

University of Phoenix GPA: 3.35/4.0

Bachelors of Science, Mechanical Engineer 1967

MBM Engineering College, Jodhpur

SKILLS

Computer: Proficient in MS Office and QuickBooks

Languages: English, Spanish, Hindi, Punjabi, Sindhi

Expertise: Real Estate Operations, Tenant Relations, Strategic Planning, Project Planning & Coordination, Contracted Services, Building Issues, Insurance Compliance, P & L Management, Financial Budgeting, Vendor Management

Leadership: Solid communication, interpersonal, time management, analytical and organizational

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