Customer Service Medical

Objectives

Receptionist

Experience

**/** ** *******

CMH-Centers for Family Health

Santa Paula

Lead Medical Receptionist

Computer proficiency skills, answer a multi-line phone system and direct them to appropriate person

Data Entry, strong customer relations, filing, verify insurance eligibility, collect copayments and perform deposits, office supply inventory, over look and make sure front office runs smoothly on a daily basis, assist front office supervisor and clinic manager when needed.

Scanning records in EMR system, schedule appointments

Experience

11/02 to 08/07

Big Lots

Santa Paula

Greeter/ Loss Prevention

Customer service

Sensor tag merchandise, stock shelves

Cashier responsibilities when needed, recover and clean all shelving

Experience

08/01 to 02/02

Valley Medical Group

Santa Paula

Medical Records Clerk

Answering incoming calls and directing them to appropriate person, maintain patients files, filing, pull and prepare files and copy of records

Experience

06/99 to 02/01

Clinicas del Camino Real, Inc

Oxnard

Medical Records Clerk / Administrative Assistant

Data entry

Collect insurance co-payments or service charges

Assist patients with any billing questions

Schedule appointments

Operate a multi-line phone system

Job responsibility/achievement

Professional Education

2001 to Present

Ventura Community College Ventura, CA

Completion of 24 units in Child Development

Presently taking courses for Certification as a Medical Coder

Academic Education

09/1995 to 06/1998

Santa Paula Union High School Santa Paula, CA

GPA 3.00

High School Diploma

References

References are available on requests

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