Service Office Staff
Resume:
JOCELYN MAY AGUA – MAGPANTAY
# *** ******** *. ****** ******,
Lipa City, 4217 Batangas Philippines
(: +65 93734110 (Singapore Number)
*: ***********@*****.***
37 years old, Lipa City (Philippines)
PROFESSIONAL EXPERIENCE
2015 Office Staff (On Job Training), Red Box by Air Asia, Lucky Plaza Orchard, Singapore
Convinced and deal with the clients for the best service and Safety thru sending by Air Cargo shipping to different countries.
2015 Management Trainee, Fulltime Staff, Mana Mana Beach Restaurant Singapore
Attended to the needs of the customers for their satisfaction. Gave them the best service of food and drinks, and meets the highest standard of the restaurant for the competitive world.
2007 – 2014 Government SECRETARY/ TREASURER, Philippines
Assisted all the Officials and constituents in every projects of the Community. Accomplished community service and Handling community complains and all their needs and requirements. Learned and implemented Republic Act of the Philippines.
2004 – 2005 General Manager, IDO DOCOMO COMPANY, Lipa City
Philippines
Managed 16 branches of Mobile phone company and accessories with Twenty Five employees. Provided the Company with the Rules and Regulations and handled customer request and complains.
2001 – 2003 Marketing Representative, Mc Donald’s Philippine
Updated all the crews and Managers of Mc Donald’s for the new premiums (toys), promos and products of the food company. Made Strategic plans to hit the highest goals for the marketing competitively. I did hosting for the Parties. Tally inventories of all the premiums and amenities and proper communications with the Managers and crew of the store.
2000 - 2001 Billing and Finance / Microsoft Information System, Mary Mediatrix Medical Center, Lipa City Philippines
BILLING AND FINANCE – Encoded and prepared all the medicines and supplies bills that was given by the nurse in charge. Computed the bills of the in and out patients of the hospital before releasing.
MICROSOFT INFORMATION SYSTEM – Make transactions for the total inventory of the of the medicines, equipments, and supplies of the hospital using DATA BASE to be reported to the purchasing department.
1999 – 2000 Credit Management Division Staff, DIGITEL Telecommunication Company Philippines
Updated the telephone bills of the subscriber through DATA BASE. Did call – outs to the subscribers for their bills with a goal of 300 calls a day per CMD staff and if the subscriber didn’t pay their phone bills, the line will be disconnected through DATA BASE PROGRAM connecting to the Technical Department.
1997 – 1999 Service Crew McDonald’s Philippines
SERVICE CREW - Attended to the needs of the customers for their satisfaction. Giving them the best quality of food and meeting the highest standard of the restaurant for the competitive world.
KNOWLEDGE: Networking, Windows XP, Microsoft Office (Power Point, Excel, Word, Publisher), Adobe Photoshop
AUTRES INFORMATION
LANGUAGES: English/ Filipino: Speaking and Writing
EDUCATIONAL ATTAINMENT
Sept. 1, 2008 – Sept. 1, 2011 Bachelor of Science in Business Management
De la Salle University Manila, Philippines
(Added Degree)
June, 1995 – March, 1999 Bachelor of Science in Computer Science
Kolehiyo ng Lungsod ng Lipa, Lipa City, Philippines
(Tertiary Education)
June, 1991 – March, 1995 Lipa Adventist Academy
Bugtong Lipa City Philippines
( Secondary Education)
June, 1985 – March 1991 Lipa Adventist Elementary School
San Sebastian Street, Lipa City Philippines
(Primary Education)
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