Manager Support

Sree Ramesh

Certified Sr.IBM WebSphere MQ/MB Consultant

*****.***********@*****.***

Professional Summary:

Around 7 years of Experience in Planning, Installation, Administration and support of WMQ, WMB on various platforms like UNIX, AIX, Solaris, Linux, HP_UX and Windows, z/OS and Main Frames.

Experience with the installation, migration, configuration and administration of WebSphere MQ in a highly-available, clustered environment includes channel and queue creation and maintenance.

Experience setting up the WebSphere MQ Objects like queue managers, queues, channels, channel initiator, processes, trigger monitors etc.

Expertise in installing and setting up MQ monitoring tools such as BMM, IBM TIVOLI Monitoring, Omegamon XE for messaging.

Experience in MQ clusters for implementing the ease of administration and work load balancing.

Experience in monitoring the health state and availability of all WMQ Objects and take corrective actions to maintain health and, capacity plan for growth.

Extensive experience in Data Center move/migration, application migration/deployment.

Set up the MQ security for users and groups using setmqaut utility.

Providing real time problem determination support for all dependent business applications. Analyze dumps, traces, and logs in order to determine root cause of specific problem.

Acting as a key liaison for Middleware Services and provide on call support around the clock for all business critical issues.

Designed & Implemented Backup/Disaster recovery environment & procedures for Critical Systems, SAVE Queue Manager.

Hands on experience in design and implementation of WMQ, WMB in large and complex environments using High Availability Clustering.

Hands on experience in resolving critical problems in WMQ, WMB and IIB on various platforms like Linux, UNIX, AIX, Solaris and Windows.

IBM MQ series related troubleshooting and bug fixing.

Enable and disable Trace logs as per user requirements.

Expertise in setting up the SSL Security.

Implemented the security using SSL for MQ Channels on various platforms, provided SSL support and management of digital certificates and key repositories.

Primary Involved in problem analysis using MQ errors logs, performance tuning, monitoring behaviour of MQ infrastructure and providing 24x7 on-call support for production team.

Experience in mentoring/grooming other team members.

Strong analytical and problem solving skills. Willingness and ability to quickly adapt to new environments and learn new technologies.

Hands on experience in the Performance Tuning for application optimal performance.

Technical Skills

Operating Systems : UNIX, Linux, Windows 7, Windows8, Sun Solaris, AIX, HP-UX, IBM Mainframes, Windows 2003/XP/Vista

MQ Series Family : WMQ 5/6/7/7.5, WMB 5/6/7/8, IIBV9.0, Data Power, WTX.

Databases : Oracle 11g, DB2, SQL, MySQL, MS Access

Version Control Tools : CVS, Rational ClearCase

Other tools : Putty, winscp,TOAD, ANT, VSS, PVCS, Clear Case, Team viewer, BMM, Tivoli Omegamon XE Candle, rfhutil and SOAPUI

Educational Details:

Bachelors in Computer Science from JNT University, 2009.

Professional Experience

HP, Sunnyvale, CA May 2014 - Present

WMQ/WMB Administrator

Responsibilities:

Installed and configured WMQ, WMB on Windows, AIX, HP_UX, Linux and Solaris.

Created all the required MQ objects for the communication between the MQ Servers.

Administered MQ objects like Queue Managers, Queues, Channels, Process Definition, Clusters, and Name Lists.

Created Clusters of queue managers to simplify the overall administration process, to achieve workload balancing and to make the administration task easy.

Installed the latest fix packs for WMQ and WMB.

Well experienced in setting up CA and SSL Security certificates.

Set up the MQ security for users and groups using setmqaut utility.

Well experienced in Administering MQ objects using Tivoli Candle, MQMON.

Created Brokers, Execution Groups and Deploy bar files to Brokers.

Hands on experience in design and implementation of WMQ and WBIMB in huge and complex environments using High Availability Clustering.

Performed Administration tasks using MQSC commands.

Configured MQ Series network using clustering, distributed queuing and remote administration.

Backup, recovery and trouble shooting for MQ Series/WMB.

Configured the Configuration Manager, Message Repository Database, broker database for WMB.

Worked with IBM Support on resolving critical problems by creating PMR’s.

Provided 24/7 production support for WMQ and Broker issues.

Environment: Linux, AIX, UNIX, HP-UX, Windows, Web sphere MQ 7.x/6.x, WAS 6/7/8.x, Apache, Tomcat, Web logic, FAST, HP Service Manager, Omega Mon, TAMS, Jython, F5 etc.

GAP, Inc., San Francisco CA Jun 2013 – May 2014

WMQ/WMB Administrator

Responsibilities:

Installed, configured and maintained WMQ, WMB products on AIX, Windows, and Sun Solaris platforms.

Involved in the design of the infrastructure.

Created MQ queue managers, queues, channels, and listeners to communicate with other applications.

Configured Queue Managers in MQ cluster for enabling load balancing.

Enabled security on MQ objects and message flows to restrict unauthorized access.

Implemented channel exits for enabling security on MQ channels.

Developed shell scripts for various MQ administrative tasks like backing up MQ and MB components.

Support development teams in troubleshooting MQ and MB related problems in their application.

Enabled user and service level trace for troubleshooting and debugging message flows.

Acted as a key person while resolving MQ and MB related issues by working with IBM through PMRs.

Implemented various Support Packs for MQ and MB administration like MS03 (Save Queue manager).

Involved in Load and Performance testing of applications.

Designed and developed common message flows for error handling and reprocessing of messages.

Involved in discussions to setup monitoring alerts for MQ an MB component using Tivoli Omegamon.

Administration of IBM WebSphere MQ version 7.0, 7.5 and Message Broker version 7.0, 8.0. Provide support for these products in a clustered, high-availability, dual-data center environment.

Perform MQ queue manager, channel and queue configuration, and administration, testing and troubleshooting in the Integration, Test, Staging and Production environments.

Deploy, administer and troubleshoot Message Broker flows.

Work closely with application development, quality assurance and enterprise architecture teams to troubleshoot and resolve messaging issues in all environments.

Perform WebSphere MQ 7.0 to 7.5 and MB 7.0 to 8.0 product upgrades and migrations.

Work off-hours occasionally to support maintenance, system migrations, upgrades, deployments and other initiatives.

Participate in rotational on-call support to maintain 24x7 coverage of the Integrated Justice Portal.

Environment: AIX, Linux, Windows, Web sphere MQ 6.x/7.x, Web Sphere Message Broker 6.x/7.x, Web Sphere Application Server 6/7.x, Jython,F5, Tivoli Candle/MQMON, Oracle 8i/9i/10g

ANZ Bank, Bangalore, India Jun 2011 – Apr 2013

Sr. Middleware Administrator

Responsibilities:

Worked on capacity planning and naming standards for the MQ objects

Involved in installing, configuring and administering WebSphere MQ/WBI Message Brokers on various platforms, installed and configured WBI Config Manager and Message Brokers on Windows & AIX

Created Clusters of queue managers to simplify the overall administration process and achieve workload balancing

Administered the MQSeries Objects like Queue Manager, Queues, Channels and Process Definitions

Administered the different components of WBI like Work-Bench, Configuration Manager, Broker and Agent Controller

Monitored Queue Managers, message queues using Tivoli

Setup Microsoft and Veritas hardware clustering for high availability of the Queue Managers

Designed & Implemented Backup/Disaster recovery environment & procedures for Mission Critical Systems, SAVE Queue Manager

Setup Security using the OAM

Setup remote administration for all the Queue managers

Actively involved in support of WebSphere MQ & WBI Message Broker infrastructure in Production/QA/Test regions, shared support responsibilities with other members of the team

Worked closely with DB2, AIX, Windows support teams during WebSphere MQ and WBI Message Broker builds Setup automatic backup of the MQ definitions

Provided the 24/7 production support for MQ series and application issues

Setup Omegamon Monitoring for the OS and MQ series objects

Setup hardware clustering for MQ servers

Tuned up the performance of the applications

Environment: AIX, Linux, Windows, WebSphere MQ 6.x/7.x, WMB 6.x/7.x, Web Sphere Application Server 6/7.x, Jython, F5, Tivoli Omegamon, Oracle 8i/9i/10g

IBM, Bangalore, India May 2009 – Jun 2011

Middleware Administrator

Responsibilities:

Installed and configured WMQ 6.0.2.4, WMB 6.1 on AIX, Linux and Windows Servers.

Created all the required MQ objects for the communication between the MQ Servers.

Administered MQ objects like Queue Managers, Queues, Channels, Process Definition, Clusters, and Name Lists.

Experience in the Performance Tuning for application optimal performance

Rerun shell scripts to handle everyday System Administration tasks such as backup procedure, system cleanup, everyday system tasks, log rotation etc.

Migrated WBIMB 5.0 to WMB6.1 on AIX, HP_UX, Linux and Windows

Built WMB 6.1 brokers by creating execution groups, deploying message flows, message sets to the broker.

Administered the WMB 6.1 Broker on AIX,HP_UX, Linux

Installed the latest fix packs for WMQ and WMB.

Created error reports on daily basis and emailed to the concerned teams to resolve the issues.

Assigned message flows and message sets to appropriate Execution Groups in Broker Runtime Environment

Developed test cases and test plans. Performed end-to-end testing, resolved problems and validated the test results. Performed unit testing and unit Integration testing.

Used RFHUTIL to read/browse/put messages in different formats like XML and COBOL from/to a queue.

Wrote scripts for creating, recreating and maintaining Queue Managers, Queues, Channels, processes, and other MQ Objects.

Involved in implementing system architecture for High Availability of Production systems.

Implemented the security using SSL for MQ Channels on various platforms, provided SSL support and management of digital certificates and key repositories.

Primary Involved in problem analysis using MQ errors logs, performance tuning, monitoring behavior of MQ infrastructure and providing 24x7 on-call support for production team.

Worked with the Application teams to resolve the MQ problems.

Environment: IBM WebSphere MQ 6.0, Websphere Application Server 6.1/7.0, IHS, WMB 5.0/6.1, AIX 5.0, Windows, Solaris 5.0 XML, DB2, RfhUtil, DB2, Java 2.0, ESQL, HTML, XML.

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