Information Systems Management

RAHUL V. KAUSHIK

*B**, ** Fir Hill Apt, Akron, Ohio-44304 Email: ****@****.******.***, Ph. No. 405-***-****

A talented Information Systems Management professional with skills in Systems and Business Analysis

MS is Information Systems Management

Familiar with System Analysis and Design, Requirements gathering and Elicitation

2 Years of experience as an Associate Consultant for SAP India

OBJECTIVE

To obtain a position that will enable me to use my strong Organizational skills, educational background and ability to work well with people and gain further experience while enhancing the company’s productivity and reputation.

EDUCATIONAL QUALIFICATION

Master of Science – Management Information Systems

College of Business Administration, University of Akron, Ohio

Anticipated date of graduation: Dec 2015 (Current GPA 3.41/4)

Bachelor of Technology –Computer Science and Engineering, Sep 2008-June 2012

Vivekananda Institute of Technology, Bangalore, India (GPA 3.5/4)

TECHNICAL SKILLS

Programming Languages: C, C++,Unix, SQL

Operating Systems: Windows Vista/7/8/10, Unix, Linux

Software Tools: JIRA, Confluence, Sitescope, Zabbix, Pingdom, JumpHost, Jenkins, LVM, Rundeck, Wily, SPC, JMP, Visual Paradigm, Tableau, MS Office

Certification: Software Manual Testing and Selenium Automation Tool

PROFESSIONAL EXPERIENCE

ROLE: Associate Support Consultant, SAP Labs India Pvt. Ltd. (Oct 2012 – Oct 2013)

Team Member of SuccessFactors Development IT (DEVIT)

User Account creation in SuccessFactors Applications like Confluence, JIRA, VersionOne, TestLink, SubVersion, Crucible, Teamcity and SuccessFactory

Server Maintenance jobs like clearing server logs, enabling SNMP services and Housekeeping scripts in all RagingWire servers

Installing packages in servers and monitoring servers using Zabbix monitoring tool

Create instances on Production and Test servers for users

ROLE: Associate Consultant, SAP Labs India Pvt. Ltd. (Nov 2013- July 2014)

Releasing and testing the patch in QA environment

Creating and running the different Scripts (DB, ant, migration)

Creating of new company instance in provisioning as well as in backend sever

Cloning of instance and refreshing of instance

Started off as NOC technician, whose line of work includes monitoring & trouble-shooting level 1 issues and escalating level 2 and 3 issues whenever needed.

Schedule various regular, periodic queue tasks/jobs by using crontab

Worked on APACHE servers i.e., maintaining uptime and availability of JBOSS

Worked on FILE SYSTEM monitoring i.e., troubleshooting space issue on different servers

ACADEMIC PROJECTS

Predicting Auto Insurance Fraud for the North Carolina Farm Bureau Mutual Insurance Company

Implemented CRISP-DM, a data mining process to extract data for North Carolina Farm Bureau Mutual Insurance Company (NC-FMBIC) to better predict whether a customer is more or less likely to commit auto insurance fraud upon filing a claim. In the process of obtaining predicted results, we used various Regression and Decision tree models in JMP.

Analysis of data related to OGON Lighting Firm using Tableau

Created new KPIs on Tableau to analyze and to obtain results about the global sales of the firm. Also analyzed new solutions and predicted related results.

AWARDS & ACCOMPLISHMENTS

Stood First for my school in S.S.L.C Examination

Amul Shakti Vidya Shree Award, 2006

Prathibha Puraskara (Karnataka State Secondary Teachers’ Association)

Attended Entrepreneurship Awareness Camp

SUMMARY OF QUALIFICATIONS

Ability to work professionally with diverse groups, equipped with solid quantitative and analytical skills

Proactive and reliable with good communication skills and adaptable to new software programs

Capable of organizing, coordinating and managing multiple tasks simultaneously

Exceptional communication and presentation skills

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