Customer Service Sales Representative
Resume:
TARA FINLEY
OBJECTIVE
To obtain an entry-level position that utilizes my skills as well as providing me the opportunity to expand my knowledge in a growing dynamic organization.
SKILLS
Microsoft word
Data Entry
Excellent Written & Verbal Communications
Scheduling Appointments
Microsoft Excel-Advanced
Impressive Customer Service Skills
Effective & Efficient Multitasker
Team Player
Clerical Duties
Microsoft outlook-Advanced
EXPERIENCE
Concentric Norcross, GA 07/2014 – 06/2015
Advisor
Responsible for helping our customers troubleshoot their Apple IOS devices, including IPads, IPods, and IPhones. A customer would call for example because they have forgotten the password for the apple id. It is my job to provide excellent customer service to all customers with efficiency and accuracy, along with guided learning.
The Marriott Fairfield Duluth, GA 03/2014 – 07/2014
Guest Services Clerk (Part Time)
Provide customers with great guest service by ensuring each guest room makes them fill as though they’re in their own home; Also, responsible for providing them with clean linen and other additional necessities.
Burger King Duluth, GA 07/2013 – 05/2014
Cashier/Cook (Part Time)
Accountable for cooking and preparing food for customers, providing a safe and clean environment for them to eat and enjoy their meal, assist in the purchase of their order, and provide excellent customer service.
Outcomes Health Alpharetta, GA 08/2012 – 12/2012
Mailroom Clerk/Invoice Specialist
Temporary Position, where I began working in the mailroom and held responsible for sorting and distributing mail and incoming faxes to the appropriate party, also responsible for calling doctors’ offices or hospitals to retrieve medical records for PIA reviews, then was transferred to the invoice team, where I would have to pay for the records that required payment.
Benevox Norcross, GA 11/2010 – 05/2012
Customer Service Representative
Answer incoming calls and assist customer in making payments for service and product provided. Ensure 100% customer satisfaction by listening to the customer’s complaints and/or issues and providing effective resolution for their inquiry.
The Myers Group Snellville, GA 12/2008 – 05/2010
Interviewer
Spoke with clients in order to get their personal opinions on a variety of different subject matters. For example: their healthcare plan, hospitals in their area, electricity companies, etc. Properly documented into system all findings and relative notes.
Marshalls Lawrenceville, GA 12/2007 – 05/2008
Sales Representative
Worked within all departments of the store assisting customers on products and inquiries. I would have to clean and front face the departments I worked at. I would be held accountable for items that weren’t in its place, also I would have to put them where they belong.
Exam Service Norcross, GA 05/2007 – 10/2007
Call Center Representative
Sale postal study guides to applicants who qualify.
EDUCATION
Berkmar High School Lilburn, GA
Received High School Diploma
Georgia Perimeter College Dunwoody, GA
Majoring in Criminology
REFERENCES
Available Upon Request
Personal Information
Tara Finley
1355 Old Victorian ct Duluth GA 30096
*********@*****.***
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