Customer Service Microsoft Office
Resume:
Human Resources,
I would like to express interest in your Dispatcher Opportunity. My resume is attached and provides my list of qualifications.
I am seeking to establish a professional relationship with your organization, to utilize my successful record of accomplishments and aid the achievement of your company goals and overall mission.
I possess over ten years of professional experience as a Dispatcher and am able to work cross-functionally in an array of areas. I am a professional and dependble self-starter with excellent interpersonal, communications and organizational skills. I can perform as a team leader, team member and/or independently in a variety of environments. I am also proficient at special & ad hoc projects.
My objective is to obtain a challenging yet rewarding position with Client, Customer, and Team Interactions, where I may apply my industry relevant experience, knowledge, skills and abilities to enhance the operational efficiency of your company.
I am presently seeking a negotiable salary with immediate availability.
Thanks for your time in reviewing my credentials. I look forward to a mutually rewarding relationship and speaking with you soon.
Please contact me at 678-***-**** at a suitable time.
Sincerely,
Mia Lowe
MIA LOWE
4606 C PEACHTREE PLACE PARKWAY
DORAVILLE, GEORGIA 30360
COMPUTER
Windows 95 – Windows 7, ADP, AS400, Data Entry, Quickbooks, Qualcomm, Microsoft Office (Excel, Exchange, Outlook, PowerPoint and Word)
SKILLS
Client & Customer Service, Organizational, Analytical, Practical, Logical, Creative, Strategic Thinker, Public Speaking
LOGISTICS
Tariffs, Duty, Customs, Bills of Lading, Domestic/Int'l, Import & Export, Transport-Land/Ocean/Air, HazMat Handling/Training, Packaging, Purchasing, Shipping/Receiving, Order Acknowledgment, Chargebacks
EXPERIENCE
10/07-11/08 GLOBAL TRANS SERVICES ATLANTA, GEORGIA
DISPATCHER/SUPERVISOR SOUTHEAST REGION
Responsible for hiring drivers and payroll
Maintained all records of state required insurance/ Drivers and Interpreters
Responsible for Quoting rates to customers in and out of state
Dispatched pick-up and return trips for workman comp. patients
Coordinated driver and interpreters for appt as needed
08/06-01/07 PATRIOT LOGISTICS/EAST POINT, GEORGIA
DISPATCHER-SOUTHEAST REGION
Intermodal dispatcher leading 35 plus drivers/owner operators
Coordinated daily runs to and from rails yards, ports and container yards
Responsible for rail billing, booking numbers, EIR numbers, equipment, etc
Emphasize quality standards, assisting brokers, freight forwarders, and customer
12/04-06/06 GILCO TRUCKING COMPANY/MORROW, GEORGIA
DISPATCHER-SOUTHEAST REGION
Intermodal dispatching using all major rail yards and ports
Lead dispatcher for 20 plus drivers/owner/operators
Responsible for assigning equipment, chassis and container numbers, etc.
03/99-12/04 UNITED PARCEL SERVICE/FOREST PARK, GEORGIA
DISPATCHER-SOUTHERN REGION
Dispatch incoming & outgoing calls, meet deadlines, maintain efficiency
Maintain accurate daily activity reports/turnover logs, dispatch/productivity
Emphasize quality standards, assist with billing & problem resolution
Determine most appropriate courier or agency to process orders
Update air bill information/cost/scheduling, resolve customer issues
EDUCATION
01/99-05/01 Dekalb Technical College/Decatur, Georgia - Business Management
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