Network Support

Majid Sefid

Cell: 980-***-****

In-depth knowledge in network administration

Designed, implemented, maintained, and supported 8 small to medium scale network infrastructures from 170 to 1000 users

Customer oriented, efficiency oriented, good listener, extremely organized and disciplined, fast reader, and rapid learner

In process of learning MCSA for Windows 8 and Ubuntu Linux

Summary

Technologies

TCP/IP, UDP/IP, ICMP, SPX/IPX, Telnet, POP3 SMTP, LDAP, DOS, HTTP, FTP, DNS, RAID, NAT, DHCP, Hubs, Switches, ADSL Modems, WiFi Routers, Cables, Coax, RJ45, CAT5, CAT6, Internet Gateways, Internet Connection Sharing (ICS)

Servers:

MDeamon, NAT Server, ICS, IIS, RRAS

OS:

Windows XP, Windows 7, Windows 2000, Windows 2003, Windows 2008, familiar with Ubuntu Linux

Tools:

MS-Office, Symantec PC Anywhere, Norton Ghost, Acronis, Easy Recovery, VMWare, Terminal Service Plus (TS Plus), Remote Desktop Connection (RDC), Team Viewer, IP Valid

Danel Electric

Project: Network Installation / Support

Network Specialist

June 2012 – Present

-Danel Electric is an industrial level high voltage tower provider. The company has multiple workshops around the country. The network system was responsible to connect the head office with the workshop. In addition, the operators in both the head office and the workshops needed to work with a software application through a secure VPN.

-Designed, planned, implemented, and also maintained network infrastructure.

-Provided proposals including network scheme diagrams, provided purchase order for required hardware devices including passive network cables and hubs and active devices such as servers, etc.

-Implementation included installation and assembling of the hardware such as the switches, WiFi, Modems, and the servers with a RAID 10 matrix

-Maintanence of the system included troubleshooting of network issues, supporting user needs, disaster recovery, backup systems, and network rliability

-Windows 2008, IIS, TS Plus, VMWare, Acronis, RDC, TCP/IP, HTTP, FTP, ADSL Modem, D-Link Hub Switch, Belden CAT6 / RJ45 Cables

Allergy Clinic of Tehran

Project: Network and IT Admin / Support

Senior IT Specialist

Jan 2010 - May 2012

-Allergy Clinic is the largest asthma and allergy hospital in the country with a daily volume of at least 200 patients. The clinic’s software systems track patients’ records and generates financial and clinical reports for the management, the operations, and the patient fronting systems

-Setting up and configuring domain controllers, SQL based database server, networked terminals, spirometer machines, and computer systems used by the doctors, nurses, and operators to access the application systems

-Domain controller included a Windows 2003 Enterprise Edition server with a member server, FTP, and Terminal Service Plus

-The database was a MS SQL Server 2000. The terminals were Windows XP machines, and the rest of the computers were a mix of Windows XP and Windows 7

-Installed and maintained a the NT Backup server of Windows 2003

-Installed and maintained server controlled Kaspersky Anti Virus to run the scan on predefined schedules

Taba Chemie Mfg.

Project: IT Maintenance and Support

IT Administrator

Sep 2008 - Dec 2009

-Taba Chemie provides paint and coatings for major industrial sectors including automotive manufacturers, airline companies, household appliance producers and many more. The network insfrastructure connected the company’s head quarter with the international distribution facilities

-Provided IT support for the company and maintained the computer hardware and software infrastructure

-Used ICS (Internet Connection Sharing) to connect computer systems through a set of workgroup networks

-Daily responsibilities included support for the users, fixing hardware/software issues, maintaining users bases, and Microsoft Outlook clients (backup/restore PST files)

Sanat Sazan Co.

Project: Network / IT Installation/Support

IT Administrator

Jul 2007 - Aug 2008

-The company is a certifired specialized at manufacturing kitchenware items with multiple offices in more than 5 different countries. The remote computer systems used Citrix to communicate with the head quarter

-Designed, planned, implemented, and maintained the IT infrastructure

-Provided proposals including network scheme diagrams, provided purchase order for required hardware devices including passive network cables and hubs and active devices such as servers, etc.

-Implementation included installation and assembling of the hardware such as the switches, WiFi, Modems, and the servers

-Maintanence of the system included troubleshooting of network issues, supporting user needs, disaster recovery, backup systems, and network rliability

-Windows 2000, PC Anywhere, Symantec Norton Ghost, RDC, TCP/IP, HTTP, FTP, ADSL Modem, D-Link Hub Switch, CAT5 / RJ45 Cables

Azadi Refrigrated Warehouse

Project: Network Support

Network Administrator

Mar 2006 - Jun 2007

-The company was one of the largest refrigerated warehouses in the country with racked spaces leased for storing food such as meat, fruit and vegetables.

-The network included multiple wireless routers and the vendors used a fat-client application to connect to the hosted application on the company’s server

-The industrial level scale used the network to send data to the main server

-The fat-client applications’ communication established through an RRAS console

-Provided support and maintanence for the network infrastructure

-Windows 2000, Windows XP, McAfee AntiVirus, Outlook Express, Email Contacts, connecting a legacy Novel network to the Windows

Education, Courses, and Certificates:

-Bachelors of Arts, English Translation, September 2008 – Payame Nour University

-Certificate of Network Infrastructure – May 2004 – Tehran Institue of Technology

-Certificate of Network Administration on Windows NT & 2000 – Apr 1999 – DPI/IBM

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