Customer Service Information Technology

ISHAN JAIDKA

Mob No: +614********-** BAMFIELD ROAD,

E-Mail: *****.******@*****.*** HEIDELBERG HEIGHTS, AUSTRALIA MELBOURNE-VIC 3081

OBJECTIVE

A graduate of Bachelors with good exposure to multi culture people, An Enthusiastic Individual with excellent team working and good communication skills. CAREER

Team Member at Telstra’s Marketing Team Melbourne,(Jan 2015 – Mar 2015)

Working as per daily requirements and dealing the customer requirements.

Deriving maximum output so as to achieve maximum result on the work front.

Ensuring ways of effective communication with customer

Bigfields Team Member Melbourne (May 2015 – working)

Maintain a positive and professional customer service-oriented attitude while working in the store and achieve high level of customer satisfaction.

Effectively communicate with, motivate, and train co-workers to strengthen the team work and achieve optimum levels of service.

Monitored inventory levels and replenished stock. EDUCATION

2015 : Master of Information Technology. (Pursuing) LaTrobe University, Melbourne

2010 - 2014 : Bachelor of Technology in Computer Science and Engineering. Lovely Professional University, India

SKILLS

Excellent linguistic skills, both verbal and written: English.

Proactive creative and customer focused.

Adaptable.

ACHIEVEMENTS & EXTRA CURRICULAR

Effective time management, ability to prioritize tasks in accordance with tight deadlines.

Developed good Team Leadership, Communication and Interpersonal skills during my role at work place and also at School Level.

REFERENCES

Sunny Joel (Essendon) +61-410******

Vikram Kataria(Craigieburn) +61-433******

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