Roger Casaw
Inver Grove Heights, MN 55077
*******@*****.***
As a technical professional with necessary skills and drive, I am currently seeking to join
A company that will allow me the privilege to use the experience and training I’ve gained in
My Network Systems Administration program.
Technical Experience:
-Write training manuals
-Maintain daily performance of computer systems
-Install, modify and repair computer hardware software
-Run reports to determine malfunctions that continue to occur
-Clean up computers
-Active directory
-Linux
-Reimaging the computers
-Programming with virtual basic
-Microsoft office 2010, 2013
-Windows vista, windows 2007, windows 2008
Education
ITT technical Institute Eden Prairie, MN
AAS – Network Systems Administrator
Expected Graduation December 2015
Professional Experience
Sick Inc.
May 2015 – present
IT Services
Help Desk
Reimaging computers
Back up data
Answers phone calls from customers with problems on computer
Erase data on the hard drives
Erase data on the audio tapes
Put in new switch
Put all the port numbers of the location in program Viso
Set up new hires with VPN so they can connect to network off work site
Set up new hire for program on new e mail on lotus notes
Put in new switches in the server room
New phone modem server room
Upgrade the server from 2003 to server 2013
Audit all the computers, phones, tablets
On the audits I find which user was user computer on the help desk
I had tickets on Manage Engine Service Desk plus
I average get 30 day with trouble shooting and other problems on the computer
Target Woodbury
Aug 2013- may 2015
Inbound and Problem Area
• Receive all the products off the truck
• Place, replace and rework the bar codes
• Fold all the clothes
Andersen Windows 2007-2013
Assembler
• Pick the best parts and assembly to window
• Throw the bad parts away
• Receive the new parts put in warehouse
• Pick up the new paint parts
• Take out glass from the trucks all ways check if any cracks in the glass
Delta Air Lines 2001 – 2007
Supervisor
• Train in the new employees
• Push back all the planes
• Organize the ramp
• Instruct fueler
• Give the weight and balance to captain so the plane can fly
References
Kevin Ross 651-***-****
Brice Buchanan 612-***-****
Willie Weber 612-***-****