Customer Service High School

Summary

Accomplished professional with over * years of experience directing team members in fast-paced, high stress environments. Possess excellent communication and interpersonal skills. Skilled in conflict resolution, decision making, and complex problem resolution. Skilled in working with diverse teams to comply with standards and guidelines and work place safety initiatives.

Key Qualifications

Customer Service

Physically Fit

Team Work

Leadership

Time Management

Operations

Conflict Resolution

Consistency

Decision Making

Work Experience

Tower Hand May 2014- present

RDG Company

Maintaining accountability of tools and supplies.

Train and ensure the operational proficiency of new employees.

Worked with cranes and boom trucks while building towers.

Performed tasks in stressful and dangerous environments.

Working while maintaining OSHA safety standards.

Specialized in tower maintenance including assembly, electrical, and decommission.

Team Leader

United States Marine Corps November 2009-July 2012

Planed, developed, and provided training using hands on learning.

Trained personnel within standards given from Department of Defense guidelines and safety protocols.

Evaluate employees in combat training and lifesaving skills.

Instructed classes and gave guided discussion resulting in high volume of expertise in their profession.

Counsel and mentor employees in accordance with Marine Corps standards.

Maintained accountability over 5 employees in stressful environments.

Infantry Rifleman July 2008-Novemeber 2009

United States Marine Corps

Trained in the proficiency of combat weapon systems.

Instructed to perform under pressure in highly stressful atmospheres while maintaining safety for myself and co-workers.

Qualified in quick maintenance of small arms weapon systems.

Educated and tested on all parts and ammunition of explosives.

Trained in working, communicating, and performing well with others in ordinary and irregular situations.

Training

Team Leaders Course September 2010

Camp Lejuene, North Carolina

School of Infantry/Infantry Training Battalion October 2008

Camp Geiger, North Carolina

Education

High School Diploma

Champion High School, Champion, Ohio May 2008

Junior ROTC

Trumbull Career and Technical Center, Champion, Ohio May 2008

Achievements

Promotions

Private

Private First Class

Lance Corporal

Corporal

Awards

Letter of Appreciation from Commanding General, Camp Lejeune

Good Conduct Medal

Sea Service Deployment Ribbon

Global War on Terrorism Service Medal

Afghanistan Campaign Medal

Nato ISAF Medal- Nato Operations Enduring Freedom

National Defense Service Medal

Combat Action Ribbon

Meritorious Unit Citation Medal

MILITARY

Completed my military obligation to our country serving in the United States Marine Corps, where I fulfilled my contract with two overseas tours, was promoted ahead of my peers, awarded for my good conduct and achievements, and received an honorable discharge.

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