Customer Service Data Entry

Location:

Posted:

December 07, 2015

Selophia Ricketts

LICENSURE AND CERTIFICATES

LICENSED PRACTICAL NURSE, NEW YORK STATE BOARD OF NURSING LICENSE # 323777

RELEVANT SKILLS

PHYSICAL ASSESSMENT

IMMUNIZATION

DRESSING APPLICATIONS

VARIOUS COMPUTER SOFTWARE SUCH AS EPIC

BLOOD GLUCOSE MONITORING,

WOUND CARE

VITAL SIGNS

MICROSOFT OFFICE(WORD, EXCEL)

EDUCATION

Eastern Suffolk BOCES Brentwood, NY Practical nursing (2014-2015)

Walden University, Minneapolis, MN Healthcare Management (2013-2014)

Manhattan Institute, New York, NY Medical Billing Cert (2012)

Queens Borough Community College Bayside, NY Liberal Arts AA (2011)

EXPERIENCE

E- COMMERCE ASSOCIATE SINGER22 OCT 2013-SEPT 2014

Interacted with customers and processed orders

Handled customer inquiries and requests

Managed relationship with customers to improve sales

MEDICAL RECEPTIONIST ST. FRANCIS HOSPITAL NOV 2013 FEB 2014

Worked in the EPIC system

Answered and directed calls and took messages

Checked patients in and out, scheduled appointments, assisted patients with questions and paperwork

MEDICAL BILLER INTERN EMC JAN 2013 MAR 2013

Data entry

Followed-up on denial claims and collections

Filed and general clerical work

Utilized proper office procedures, customer service, and handled in coming claims and calls

LOCAL CLERK VERIFIER US CENSUS BUREAU APRIL 2009- AUG 2010

Data entry

customer Service

Work prep

VOLUNTEER QUEENS HOSPITAL CENTER JAN 2006 – SEPT 2006

VARIOUS SECRETARIAL DUTIES TO INCLUDE FILING AND ORGANIZING CHARTS, ANSWERING PHONES, PAGING DOCTORS, PATIENTS, ANSWER PATIENTS’ INQUIRIES