Customer Service Representative

Chris Clement

**** ******* ***** ** 717-***-****

New Cumberland, PA 17070 ************@*****.***

Objective: Utilizing my knowledge and education from my BSW degree that I earned at Shippensburg University to obtain a position in the social work field.

Education:

Bachelor of Social Work, 2015

Shippensburg University, Shippensburg, PA

Accredited by the Council on Social Work Education (CSWE)

Relevant Coursework

Special Fields Courses

Introduction to Child Welfare

Behavioral Health

Field Placement

River Rock Academy (8/24/2014-1/5/2015) Shiremanstown, PA

Intern for grades 1-12.

Sat in on classrooms and shadowed a number of different teachers from grades 1-12.

Created life skills and social skills lessons for all grade levels.

Dauphin County Children and Youth, (12/01/2013-01/30/2014) Harrisburg, PA

Shadowed a social worker in the field for shadowing hours for Social Work: Working with Families and Introduction to Child Welfare.

Learned how to hold a family session pertaining to the issue going on with the family.

Assessed how a case worker does their job and what goes on as a social worker at Dauphin County Children and Youth.

Relevant Experience

Volunteer (02/01/2014-Present) TEACH Rwanda, Shippensburg, PA

Organize a silent auction for the Day of Human Understanding.

Raise money for children in Rwanda for school supplies and education.

Work as a group in Assessing Organizations and Communities Social Work class.

Counselor (12/10/2012-01/17/2013, 05/06/2013-06/10/2013) Latchkey, Camp Hill, PA

Assisted other counselors with children grades 1-5 during after school hours.

Assisted children with their homework or any other assignments.

Demonstrated and used a wide range of leadership and organization skills with the children.

Volunteer (12/2012-4/2013) Inclusive Basketball, Shippensburg, PA

Organized activities for individuals with disabilities.

Assessed how each of these individuals communicates with one another and other volunteers.

Assisted members with shooting, passing, and the overall game of basketball.

Camp Counselor (05/2009-Present) Camp Kidney

Led activities for campers.

Provided the camp with leadership and organization ideas.

Reinforced communication and leadership skills among other counselors.

Research Projects

Graduation/Field Practice Research Project (08/2014-12/2014)

Researched the reasons for referral between male and female students.

Organized data to show the different referrals and data between males and females.

Conducted a speech about the research and all the information that was gathered.

Shippensburg Community Resource Coalition (9/201*-**-****)

Provided a list of available resources in Shippensburg.

Developed awareness of where resources are located.

Led a focus group that talked about available resources, needed resources, and how to put these resources to use.

Certifications

Safe Zone Training, (02/11/2014)

Listened to instructors and learned how to advocate for the Lesbian, Gay, Bi-sexual, and Transgender community (LGBT).

Learned about the different stereotypes of the LGBT community.

Help provide a safe environment at Shippensburg for members of the LGBT community.

Clearances

American Red Cross Adult/Child/Infant CPR, (01/10/2011)

Pennsylvania State Police Request for Criminal Records (Act 34), (12/2015)

Department of Public Welfare Child Abuse History Clearance (Act 151) (12/2015)

Federal Criminal History Record Information, (12/2015)

Community Service

Take Steps Be Heard: Crohns & Colitis (03/23/2011); Fore Kidney Sake Golf Tournament (04/2007, 04/2008); Altar Boy (01/01/2000-12/30/2005)

Additional Experience

Teller, Metro Bank (08/04/2014-08/01/2015)

Counselor, Latchkey Afterschool Program (4/1/2013-6/20/2013) and (12/8/2013-01/15/2015)

Customer Service Representative, Gold’s Gym (10/01/2010-05/10/2012)

References Available Upon Request

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