administrative assistant

*** ***** ****** **., ********, Ga. ***** 678-***-**** *************@*****.***

Raven L. Wagstaff

Professional Summary

Administrative Professional with a solid background in customer service, collections and accounts receivables. With over ten years’ experience my expertise in problem solving and daily office functions will foster a great working relationship. In either a small office or corporate setting I will work meticulously to meet and exceed your expectations.

Professional Highlights

NATION ASSEST RECOVERY SERVICES

Merchant Authorizer AUG 2015 - CURRENT

Authorized and processed payments for delinquent accounts

Disputed chargebacks and updated positive payments

Configured reports of funds posted and declined

GLOBAL PROCESSING SYSTEMS

Human Resource Assistant FEB 2013 – JULY 2015

Recruit new hires/ Schedule employees

Liaised with vendors to maintain office supplies

Route multiline telephone calls

Accounts Receivables

PREMIER PROCESSING SYSTEMS

Administrative Assistant JAN 2010 – NOV 2012

Greeted all visitors to facility, directed to correct department

Scheduled staff / Conducted exit interview

Organized the record retrieval process of the in-house filing system

Accomplishments

Maintained 93% recovery rate on non-sufficient funds

Created company handbook

0.3% error for 365 days of processing /data entry

Skills

Office, Excel

40 wpm typing

Great negotiation skills

Report Development

Scheduling /Recruiting

Data Entry /Paycheck Payroll Processing

Filing and Data Archiving

Detail Orientated

Multi line Phone System

Appointment Setting

Education

Business Diploma

Buffalo Traditional H.S

1996

References

Available upon request

Contact this candidate