Customer Service Medical
Resume:
ROSLYN CLARK
Springfield Gardens, NY 11413
*********@*****.***
OBJECTIVE: Seeking data entry position where I can utilize my skills and experience while contributing to the success of my employer
SKILLS:
Medical Terminology and Coding
Medical Keyboarding
Medical Billing Procedures and Applications, including Unity HDS and Medisoft
Microsoft Word, Excel, PowerPoint and Outlook; type 50 WPM
CERTIFICATIONS:
CPT4, ICD-9CM, HCFA 1500, HCFA 1450, Evaluation & Management
EDUCATION:
Computer Career Center, Rego Park, NY September 2003 – May 2004
Successfully completed and mastered 720 hours of hands-on training, including 120-hour internship at a medical facility
York College, Jamaica, NY February 1998 – March 1998
Software Application – Certificate
United Business Institute, Rego Park, NY August 1983 – October 1984
Secretarial Science Certificate
EXPERIENCE:
Examination Management Services, Inc., Great Neck, NY October 2004 – January 2011
Data Entry / Customer Service Representative
Credentialed examiners
Handled bulk billing for independent contractors
Scheduled appointments and maintained agenda calendars
Processed requisitions forms, invoices, checks and expenses
Updated client information; received status from examiners
Imaged and echoed reports, answered telephones, files and faxed documents
Photocopied and mailed doctors’ orders and hospital records
Elmhurst Medical Center, Elmhurst, NY April 2004 – May 2004
Medical Coding/ Administrative – Internship
Responsible for chart retrieval and maintaining electronic records
Reviewed and coded bills with CPT and ICD-9 codes
Express Jet, Jamaica, NY January 2001 – July 2003
Continental Airlines, Jamaica, NY July 2000 – January 2001
Customer Service Agent
Booked reservations and checked in passengers for flights
Helped elderly and minors to connecting flights
Made boarding announcements and boarded the planes
Closed out flight with paperwork
Worked the ramp, audited Odgen fuel for Express Jet
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