R u t h C . L l a n e s
********@*****.*** San Antonio, TX 78201
Adm i n i s tra t i ve S u p port S p ec i a l i s t Dedicated professional has acquired extensive knowledge and experience working in executive Administrative Support roles requiring strict adherence to local and federal government regulations. Effectual work habits, diverse office/technical proficiencies, as well as fluid departmental coordination tactics allow confident professional to foster trusting relationships and optimize environment function. Seeking a role to demonstrate the above talents, as well team leadership, program management and personnel development.
Executive Leadership Technical Proficiency
Project & Program Management Local/Federal Regulations
Top Secret Clearance Staff Development & Training CAREER H I STORY
MSM Security Services, LLC Oct 2012 – Present
Credentialing Manager
San Antonio, TX
Responsible for Credentialing Department management and oversight; credentialed background investigators working for Customs Border & Protection.
Performed various verification operations and administrative tasks while maintaining strict adherence to all Department of Homeland Security protocols.
Coordinated with Program Manager/Training via monthly reports detailing credential submissions, received/active submissions in the system, credential recovery processes, as well as credentials returned to DC.
Interacted via phone/email/FedEx with investigators daily to resolve inquiries regarding credential approval status.
MacAulay-Brown, Inc. Mar 2008 – Sep 2012
Administrative Specialist
San Antonio, TX
Ensured effective operations of facility and administration; coordinated document/presentation publications and critical document review; formatted contract deliverable reports and employee lists for Government customer.
Provided various administrative support and program management including conference call scheduling, event preparation, phone/mail communication and deliveries, and resource schedule maintenance; oversaw supply inventory and replenished as needed.
Supported personnel as needed, including corporate HR hiring processes and events; resolved accounting and benefit inquiries; processed new hires/exiting employees. Lockheed Martin – AFCCVO July 2007 – Mar 2008
Administrative Assistant
San Antonio, TX
Provided various administrative support for Air Force Centralized Credentialing Verification Office including direct assistance to Credentialing Specialist with data entry, research, telephone screening, supply ordering, mail processing, deliveries, and primary source verification.
Verified AF medical personnel credentials through any needed verification sources; assisted on special projects as needed.
Other Professional Experience
Trinity University Apr 1999 – July 2007
Administrative Assistant
San Antonio, TX
Edu ca t i on & Techn i c a l S k i l l s
Wayland Baptist University, 1997-1998
Social Work Studies
Microsoft Office Suite PDFs 10-Key Data Entry 13ks LM People E-Time Deltek MPAS CMS
Encryption Scan/Fax/Copy
References Gladly Provided Upon Request