Project Manager / Scrum Master for Software Development teams

Nader Mahmoodi

612-***-**** *********@*****.***

https://www.linkedin.com/in/nadermahmoodi

Summary

Software Project Manager / Scrum Master and Team Leader who applies strong technical and people skills to develop new products and product innovations. Competencies include:

Expert at guiding geographically distributed teams through the product development lifecycle, from concept through design, test, production, and beyond.

Excellent project manager skilled at defining project scope, developing roadmaps, working with diverse stakeholders, troubleshooting issues, and driving execution for on-time, on-budget results.

Skilled at interfacing with other departments (business and technical) and engaging stakeholders to identify problems and develop solutions to move product development forward.

Initiated and implemented process improvements to increase efficiency, productivity and quality.

As a dynamic leader and team builder, provide direction, feedback and coaching, and motivate individuals and teams to top performance.

Worked on industry leading network performance management product (GigaStor – Observer) by Viavi Solutions Inc., and data storage management NetBackup and PureDisk products by Symantec Corporation.

Technical Skills

C++/C, Python, Perl, PHP, UNIX shell, SQL

Collaborator, Review Board

Linux, UNIX, OSx, VMWare and Windows

Visual Studio, Microsoft Office Suite

Jira, Bamboo, SharePoint

Etrack, Stash

CVS, Subversion (SVN), Git

Electric Commander, BuildForge

Experience

Viavi Solutions Inc. / JDS Uniphase – Eden Prairie, MN March 2015 – September 2015

Project Manager / Scrum Master

As a certified Scrum Master, assisted in the software development of modern network performance management technologies in a fast paced Agile environment.

Worked closely with management and technical leads on technical direction and approach relating to software project planning.

Coached and trained project team members on Scrum’s best practices and Software Development processes.

Took ownership of end-to-end project delivery, including daily stand-ups, retrospective, sprint planning, and sprint review ceremonies.

Removed impediments for the Scrum team.

Engaged multiple roles and stakeholders in critical and consensus building.

Supported continuous improvement within the Scrum team to increase the productivity of the team and quality of deliverables.

Helped identify and mitigate any external dependency risks in feature/product development.

Gathered and reported scrum team statistics and metrics to stakeholders.

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Symantec Corporation / Veritas Software Corporation – Roseville, MN 1997 – 2014

Principal Software Engineer

Project Manager / Scrum Master (2009 – 2014) for a number of special projects to improve performance, quality, and production time for a number of highly visible products, requiring coordination and management of development and QA teams in U.S., India, and China.

Worked effectively with the Support, QA, and Technical Writer teams, coordinated and managed the escalation engineering process to properly test, document and close customer cases. This initiative resulted in improved customer service, and product improvements.

Provided real-time performance and productivity reports to senior management. These reports gave a clear indication of the progress of a major release.

Responsible for management and assignment of customer issues with various products to development team for proper timely resolution.

Helped the Scrum team meet their daily stand-ups, retrospective and sprint objectives, removed impediments, and fostered open and honest team communication.

Build and Release Lead Engineer (2009 – 2014) for the DevOps Software Configuration Management (SCM) team, applying Agile and Scrum framework to resolve build and integration issues to development teams in U.S., India, and China.

Identified, coordinated, and performed troubleshooting of production build issues and provided support with build environment and configuration issues to global teams.

Designed and developed reliable tools for build automation on multiple platforms/architectures using Perl, Python, UNIX shell operating on Unix/Linux and Windows operating systems.

Implemented methods that reduced production build time and improved source control efficiency.

Applied Continuous Integration and maintained a timely build schedule that played a crucial rule for multiple project teams and QA.

In-depth knowledge of source code branching and merging strategies using CVS and Subversion.

Provided OS support of production build servers.

Participated in code reviews of production builds for development teams that improved software quality.

Created and verified product images of Appliance products for customer Beta and General Availability (GA) releases.

Coordinated work with Technical Writer team in preparing Tech Notes and release specific information for Appliance products.

Worked closely with QA for release readiness testing, and collection of required information to complete and submit manufacturing process forms.

Software Developer (1997 – 2009) for NetBackup Windows Client team as well as Customer Focused Engineering team

Designed and implemented new features and functionalities for NetBackup’s Windows client component in several major and maintenance releases, using C++/C and Visual Studio. These features resulted in a key marketing advantage for the NetBackup product.

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Resolved customer escalations, designing and implementing data recovery software solutions within a tight timeline that prevented key customer data loss and secured several million dollars of business while building customer trust for future business growth.

Fixed software defects, committed fixes into multiple releases that resulted in product consistency.

Assisted QA team in feature and regression testing for all supported UNIX/Linux and Windows platforms in multiple releases that improved software quality.

Sat in customer conference calls and visited customer sites.

Participated in recruiting and hiring process for Customer Focused Engineering team.

DataCard Corporation – Eden Prairie, MN 1994 – 1997

Software Engineer

Designed and implemented a multi-threaded Client/Server communication interface between the Vision module and the Image Management system using C++/C, TCP/IP socket APIs, semaphores and multi-threaded APIs.

Apertus Technologies – Eden Prairie, MN 1991 – 1994

Associate Software Engineer

A member of the development team that designed and developed an expert system software application to help synchronization of multiple databases used by phone companies. The software application was written in C++/C, Perl, ESQL, and Informix database operation over multiple UNIX servers.

Education

Certified Scrum Master (CSM), Scrum Alliance

Project Management Certificate, University of St. Thomas

B.S., Computer Science, University of Minnesota

B.S., Mathematics, University of Minnesota

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