Customer Service Manager
Resume:
CHRISTOPHER COLWELL
*** - *** - **** *.*******@*****.***
Logistics Analyst
Highly motivated and dedicated self-starter and multi-tasker, with over ten years of sales, customer service, clerical, data entry, phone, filing, and freight brokering experience.
CAREER EXPERIENCE
Crosstown Xpress/ Landstar Services, Houston, TX
Office Manager/ Fleet Manager/ Freight Broker, 2005 - 2006
●Planned, organized, and managed the work of subordinate staff to ensure that the work was accomplished in a manner consistent with organizational requirements.
●Planned routes, interacted with dispatchers, and logged all trucking activities.
●Monitored wear and tear and maintenance of trucks and equipment to ensure optimum functionality.
●Performed accounting responsibilities, filed taxes and calculated business expenses to determine net income.
PR General Service, Houston, TX
Loan Originator/ Loan Processor, 2005 - 2010
●Analyzed applicant’s financial status, credit, and property evaluations to determine feasibility of obtaining loans.
●Obtained and compiled copies of loan applicant’s credit histories, corporate financial statements, and other financial information.
●Met with applicants to obtain information for loan applicants and answered questions about the process.
●Informed customers of the different types of loans and credit options that were available, as well as the terms of those services.
●Worked with underwriters to solve critical issues during the loan process, as well as remained educated on the latest products offered by the banks.
●Reviewed loan agreements to ensure that they were complete and accurate according to policies, rules, regulations and codes.
Anderson Development & Management, Akron Ohio
Property Manager, January 2015 – July 2015
●Managed rental properties and oversaw day to day maintenance of said properties.
●Performed accounting responsibilities, collected rents due, and calculated business expenses.
●Procured buyer and negotiated sale of up to ten properties.
CHRISTOPHER COLWELL
5918 BELMARK HOUSTON TX 77033
832 - 577 - 4353 *.*******@*****.***
Clothing Recycling Center, Houston TX
Driver/ Warehouse Associate, August 2015 - Present
●Drive bobtail truck following established route to collect donated goods from donation drop points throughout the Houston-Galveston areas.
●Inventory and warehouse collected materials.
●Log all truck activities.
●Coordinate weighing of materials and delivery to company clients.
OTHER RELEVANT EXPERIENCE
Computer Skills
●Typing speed 40 WPM
●Database Software (Oracle, Access, etc.)
●Data Entry Terminal (PDT, Mainframe Terminal, etc.)
●Email Software (Outlook, Thunderbird, etc.)
●Internet Browser (Internet Explorer, Firefox, etc.)
●Peripheral Devices (Scanners, Printers, etc.)
●Personal Computers
●Presentation Software (PowerPoint, Flash, etc.)
●Spreadsheet Software (Calc, Excel, etc.)
●Word Processing Software (Word, WordPerfect, etc.)
Language Skills
●English - Excellent
●Spanish - Good (Intermediate)
Education
●Houston Community College, Houston, Texas
Currently enrolled
Major: Logistics and Global Supply Chain Management AAS
●Kent State University, Kent, Ohio 1994 - 1995
1 year college, technical or vocational
Major: Business
John R. Buchtel High School
Diploma 1990
Certifications
●OHSA Forklift Operator
Driver’s License
●Class C - Standard Driver’s License
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