Customer Service Assistant
Resume:
JUANITA SANDOVAL
HOUSTON, TX *****
***********@*****.***
Career Objectives
Seeking employment as a Office Administrator/ Customer Service Representative or Admitting Coordinator with a growing company in which my skills may be fully utilized. Work History
Memorial Herman Surgery Center NW, HOUSTON, Texas
Patient Care Assistant /Admitting Coordinator Sep 03, 2013 - May 02, 2014 I would help patients get dressed after surgery.
Pull out there IV.
Transport patients to there vehicle on a wheelchair. Admitted patients before surgery take co payments process checks. Secured wristbands on patients.
Answer and direct phone calls.Filling charts
American Customer Care, BROWNSVILLE, Texas
Customer Service Represenative Apr 16, 2012 - Jun 26, 2013 Worked for Time Life placing orders, took payments over the phone,canceled updating orders. Teleperformance USA, BROWNSVILLE, Texas
Customer Service Represenative Nov 29, 2010 - Aug 27, 2011 Worked for CITI Bank- Retention
Obtained information from insured or designated persons for purpose of settling claim with insurance carrier. Convergys Corp., BROWNSVILLE, Texas
Customer Service Represenative Apr 22, 2006 - Jan 10, 2010 Answered repair calls,assisted with troublshooting over phone,take payments by credit card, review bill, schedule trouble calls, cancell and reschedule appointments Knowledge Learning Coorperation, Houston, Texas
Site Assistant Feb 21, 2005 - May 27, 2005
Taking care of 30 to 40 students daily
Brownsville Women's Clinic, BROWNSVILLE, Texas
Medical Assistant Mar 10, 2004 - May 30, 2004
Measured vital signs;CPR certified;Assisted Dr with patients;Answer phones, Filing charts ;HIPPA certified;Phlebotomy certified
Brownsville Community Health Clinic, BROWNSVILLE, Texas Assistant Clerk Jul 01, 2001 - Jan 31, 2002
Answered phones, filing charts,chart documentation Education
SENTRY TECHNOLOGY CHARTER HIGH SCHOOL
High School Diploma/GED
Computer Skills
Typing Speed: 45 Words Per Minute
• Database Software (Oracle, Access, etc)
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc) Language Skills
English - Excellent ( Read Write Speak )
Spanish - Excellent ( Read Write Speak )
Contact this candidate