Customer Service Representative
Resume:
Natalie Arzu
Houston TX, 77099
***********@*****.***
Objective:
To obtain a position with a progressive organization that offers continuous challenges and growth opportunities based upon performance and productivity.
Strengths: ●Bi-lingual English/Spanish ● Hardworking ●Punctual ●Dedicated ●Microsoft Word ●Trustworthy ●Data Entry
Bilingual in Spanish.
Education:
High School - Samuel Gompers Hs
The Harris School – Certified Phlebotomy Technician, Danbury, CT 2014
Work History:
Reliant Energy
Customer Service Representative
7/2015 - 11/15
Assisting customers in completing applications on line and over the phone,
Informing customers of the product features and terms, and persuading customer to select offers of plans.
Answer questions about the product details, the company, and issues with account for the customers.
Iqor
Tmobile Sales Representative
03/2015 - 07\2015
Exchanging merchandise, refunding money, and adjusting bills.
Answer, service and document all notice of claim calls pertaining to intakes.
Opens customer accounts by recording account information.
Looked up claims to verify if additional information is needed.
Handle all intake phones calls from potential customers.
Eastern Account Systems
Danbury, CT 05/2014 – 11/2014
Customer Service Representative
Resolve customers' service or billing complaints.
exchanging merchandise, refunding money, and adjusting bills.
Check to ensure that appropriate changes were made to resolve
customers' problems.
Opens customer accounts by recording account information.
References upon request.
Contact this candidate