Security Engineer
Resume:
John Kleinschmidt
Senior Network Engineer
Oxford, MI 48371
**********@**.*** - 248-***-****
A seasoned Network Engineer and Systems Administrator who has the proven ability to provide quick resolution, support, and troubleshooting of technical issues in a variety of environments. A versatile Microsoft Systems Administrator who has successfully managed and maintained network environments containing Windows Server 2000 through 2012 servers, Windows XP through Windows 10 Desktops, Office365, Microsoft Exchange Server 2003, 2007, & 2013, Windows 2003 & 2012 terminal services, IIS 6 & 7 web services, and file
& print servers for over Three Hundred Clients. Familiar with many troubleshooting network protocols within the TCP/IP stack such as DHCP, DNS, SNMP, SMTP, FTP and HTTP just to name a few. Can maintain a variety of network equipment including managed switches, Sonicwall, Checkpoint, & Fortinet Firewalls. Maintains excellent troubleshooting and problem solving skills which allow for adaptation to any environment and can effectively communicate within a team environment. Authorized to work in the US for any employer
WORK EXPERIENCE
Senior Network Engineer
Center for Computer Resources - Sterling Heights, MI - November 2014 to November 2015
• Provided onsite support for a potential client and learned their entire environment which led them to sign a contract for us to provide their IT support within 2 weeks.
• Provide afterhours & weekend on-call services on rotational basis
• Install, setup and troubleshoot Firewalls, Switches, and VPN devices
• Installed, configured and maintained Microsoft Servers 2010-2012 including server migrations and server consolidations.
• Addressed various issues in a ticketing system which included: System crashes, firewall configuration(s), network design, network security, network assessments, mobile device administration and communication for over Three Hundred clients.
• Administration of software installations, support, and upgrades. Provided consultation services as needed. Collaborated and contributed in a team environment with many experienced engineers. Worked in many different environments which required a large degree of versatility and knowledge.
• Maintained DNS records as needed. Used the ability of Labtech and ConnectWise to resolve backup and preventative maintenance issues. Used the ability of Kaseya to remotely manage clients as necessary. Resolved tickets which required onsite troubleshooting after review. Reviewed tickets and then took proper measures to resolve tickets that could not be resolved by the help desk or other network technicians/engineers. Security/Systems/BES Administrator
Systems Technology Group, INC - Troy, MI - June 2006 to November 2014
• Migrated server infrastructure to new office and upgraded the network to Gig managed switches with less than 1hr downtime moving buildings.
• Setup and configured Polycom Video Conference systems for new office.
• Manage the CEO's personal home network.
• Introduced Blackberry Enterprise Server and Blackberry's to the company which increased productivity for the Executives and Sales personal that traveled to clients.
• Maintained all licenses for all software and audited the network monthly to maintain proper licenses.
• Setup and supported a UNIX Bridgehead, (Anti-Spam) Server as well as working with Microsoft shared hosting for Anti-Spam protection.
• Responsible for all backups and restoring of data.
• Responsible for all CISCO switches, SSL VPN, Juniper firewalls, and CISCO access points.
• Responsible for Security of the server Farms.
• Responsible for all CISCO wireless infrastructure and wireless issues.
• BES, Exchange and Windows 2003-2008 Administrator.
• Worked with our India office during USA off hours to administrate their network and setup disaster recovery.
• Data recovery.
• On call 24/7/265
Head of IT/Security/Network Administrator
Michtel Communications - P o n t i a c, MI - March 2006 to June 2006
• Responsible for all backups and restoring of data.
• Supervised a staff of 10 people, including training and performance reviews.
• Responsible for all CISCO switches, CISCO routers, PIX firewalls, and CISCO access points
• Responsible for Security of the server Farms.
• Responsible for all CISCO wireless infrastructure and wireless issues.
• Setup and maintain the CISCO Load balancers.
• Co-leader in the design and rollout of the Wireless Oakland project designed to provide free wireless internet to all 910 sq miles of Oakland county Michigan.
Security/Network/Citrix Contractor
Royal Oak Industries - December 2005 to March 2006
• Responsible for all Backup Exec backups and restoring of data..
• Responsible for all CISCO switches, CISCO routers, PIX firewalls, and CISCO access points
• Responsible for SNAP servers.
• Responsible for Remote Access for all users.
• Responsible for all CISCO wireless infrastructure and wireless issues.
• Monitor security logs both internally and externally daily.
• Responsible for DNS and DHCP.
• Deployed a 200 user BES Server which increased productivity for the remote users that traveled around the globe.
• Was in charge of the Corporate Anti-Virus Software.
• Provided help desk support for 5 locations.
• Supported the 2003 Servers, Exchange Servers and UNIX Bridgehead, (Anti-Spam) Servers.
• Load and Maintain Citrix servers.
• Maintained a Citrix Metaframe 8 Server Farm running over 200 Applications on 5 Servers.
• Responsible for all file security administration and user administration (add/change/delete).
• Responsible for the company cell phones.
• Maintained 5 locations throughout the U.S.A
Senior Security Consultant
PC Power Systems - A l m o n t, MI - September 2002 to March 2004
• Implemented Netscreen firewalls at clients.
• Implemented BES at multiple clients.
• Implemented CISCO Wireless Networks at clients, this included Site Survey's, Setting up Wireless Security, and Site Design.
• Senior Wireless Security Consultant
Area Agency on Aging 1-B - S o u t h f i e l d, MI - 1997 to 2004
• Setup and supported workstations for users at 6 offices.
• Upgraded the computers to company and Y2K standards.
• Maintained the Novell servers.
• Supported GroupWise 4.1 and 5.2.
• Installed and configured Norton Antivirus Software on all workstations and servers.
• Setup and maintained the Bay and CISCO Network Switches.
• Installed, setup and monitored the UPS Backup Software and hardware.
• Provided information on all security issues and information on how to resolve any issues.
• Designed and the new NDS structure for the new WAN/LAN.
• Designed the disaster recovery structure.
• Trained the users and offered Suggestions to upper management.
• Maintained and supported the Lucent phone systems.
• Made all recommendations on new software and hardware.
• Provided Technical and Software support for 250+ users. Senior Security Engineer, BES Administrator
Synapse Consulting - A l l e n Park, MI - May 2003 to September 2003
• In charge of the network security for clients and also the main company. This includes the CISCO PIX and Netscreen firewalls.
• Deployed multiple BES servers for clients.
• Writing up security proposals for network security audits.
• Periodic auditing of security processes and awareness.
• Onsite Engineer for 3 of the main clients, supporting the NT2000 Small Business Servers, Exchange Servers, and Citrix Servers.
IT Manager/Systems Administrator
Motis L.L.C - Troy, MI - November 2001 to August 2002 Self-starter as main boss was located in Las Vegas Nevada.
• Documented LAN/WAN. Created security policies. Supported organization users
• Maintain an up-to-date inventory of all computer hardware, software, IP addresses, license numbers, and support contacts. Maintain all product registrations and ensure license compliance.
• Increased Network Uptime to 99.999% from a 75% uptime average.
• Monitor all aspects of system utilization and performance, recommend improvements concerning resource utilization, and ensure reliable operations.
• Monitor all systems and protect them from viruses and security breaches. Maintain up-to-date virus detection and protection on all servers, workstations, and laptop computers.
• Monitor and enforce data retention policy.
• Designed, Tested, and Deployed full Disaster Recovery program.
• Evaluate the security requirements of proposed projects or requests.
• Administered main office and servers at our co-location in Southfield, with a mixture of NT 4.0/NT2000
• Servers/Workstations. SunOS systems, and OpenBSD/Linux/ Servers and IMail e-mail Servers.
• Designed, Setup, Tested, and Maintained a Lucent and Netgear Wireless Network, Setup, tested, and Maintained the security on it using MAC Filtering and also 128bit WEP along with disabled SSID broadcasting on the Access Points.
• Consulted with management to analyze computer system needs for management information and functional operations, to determine scope and priorities of projects, and to discuss system capacity and equipment acquisitions.
• Recommended and developed plans for systems development and operations, hardware and software purchases, budget, and staffing
• Monitored management information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance
• Managed computer operation scheduling, backup, storage, and retrieval functions.
• Reviewed reports of computer and peripheral equipment production, malfunction, and maintenance to determine costs and impact, and address problems
• Setup and Maintained the Combinations of Netscreen-100, Checkpoint and Watchguard Firewalls at both our main office and also at our co-location that was maintaining over 100GB's of traffic a day.
• Setup and Maintained the CISCO 2900XL Switches and CISCO 2500/2600 Routers at both the main office and also at our co-location.
ADDITIONAL INFORMATION
Operating Systems
• Microsoft Clients: Windows XP-10
• Microsoft Servers: Windows 2003-2012 Server, Windows Virtual Server.
• Microsoft Networks: Terminal Services, Active Directory
• Windows 2003-2012 Print Servers.
• Backup Exec, ShadowProtect.
• UNIX: Linux, OpenBSD, FreeBSD
• VMWare Workstation, vCenter and EXSI vSphere.
WebServers:
• Apache 1.3.x and 2.x Servers
• IIS Webservers
• Cpanel
Hardware:
• Component level hardware design, construction and repair
• LAN/WAN Design
• WISE Winterms
• CISCO, HP, Netgear, Ubiquti, Rukus, Intel, Routers, Firewalls and Wireless Access Points.
• SNAP, NAS, SAN
• 802.11x (Wireless) Designs, Equipment, Deployment, Use and Security Management and Consulting:
• Project Management
• Web infrastructure consulting
• Disaster Recovery Planning
• Manufacturing and industrial engineering related work experience
• Demonstrated problem solving skills
• Demonstrated ability to build and lead cross-functional teams
• Demonstrated ability to manage IT development and deployment projects
• Ability to relate well at all levels of an organization.
• Help desk support and management.
• Vendor relationship management
• Demonstrated experience in deploying new technology
• Experienced in Manufacturing
• ERP Implementation Experience
• Plexus Online
• QS9000 Audit Management
Networking, Security Tools and Technology:
• VPN
• DNS
• DHCP
• Connectwise
• Labtech
• RoboCopy
• SNMP
• Visio Professional
• Intrusion Detection Systems (IDS)
• Anti-Virus tools.
• WSUS.
• Active Directory.
• Content Filtering.
• Mail Servers: Sendmail, Exchange 2003-2013, Office365.
• Firewalls:Netscreen/Juniper, CISCO PIX, and SonicWALL.
• Wireless Security (MAC Filtering, WEP, WPA, WPA2)
• LAN and WAN Security policy development and implementation
• GFI For Exchange
• Blackberry Enterprise Server
• Surf control
Independent Activities:
Member of the Information Systems Security Association, (ISSA) Active member of Oxford United Methodist Church.
Media
Referenced and Interviewed by Fox 2 news in Detroit for a Wireless Security segment that aired on April 29, 2003.
Interviewed by Chicago Tribune on a wireless security story that ran on May 29th, 2003. Interviewed and led off the lead story in the Wall Street Journal that ran on April 19th 2007 about the Blackberry Outage.
Technical Editor of RFID Security from Syngress Publishing, Inc Interviewed and led off story for the Wall Street Journal about the Nationwide Blackberry Outage that hit North America mid 2006.
Interviewed for December issue of Laptop Magazine. Interviewed for a story on iPhone vs Blackberry for CIO.com that ran on 3/22/10
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