Sales Project,CRM, Analysis

Swati Parashar

Noida

***************@*****.***

Contact No- 782-***-****

CAREER OBJECTIVE

To work in a challenging environment where I can explore my talents and skills in an organization that offers professional growth while being resourceful and innovative.

QUALIFICATION

M Tech (CSE)

Masters in Computer Applications – Indira Gandhi National Open University - 65%

Diploma in Oracle 9i.

Selected among top 8% in N I T A T 2009, a talent search test conducted by NIIT .

Higher Diploma in Information Technology from NIIT,Muzaffarpur.

12th from C.B.S.E. (76%)

10th from B.S.E Board Patna, Bihar (55%)

Paper Published:

Limitations of Aspect Oriented Programming in Industry in Best Journals in December edition.

PROJECT

Project Title : Session Initiation Protocol

Duration : 6 months

Tools used : J2ME and Dreamweaver for designing.

PROJECT DESCRIPTION

This project involved building up a Session Initiation Protocol for holding calls when the number is already in use.

Responsibility: I worked on designing of database using SQL server and also involved in GUI development.

WORK EXPERIENCE

December 2015 to Present

CRM AT ARKAYA

JOB PROFILE :

Responsible for significantly driving the expansion of solutions into new customers, markets and partners Building an extensive pipe-line across the verticals.

Ability to manage both direct and indirect opportunities providing umbrella services to the customer Manage direct and execute the sales strategy for the region based on company strategy/goal and increase visibility, profitability and support the overall growth of sales in the region.

The CRM builds new customers and expands relationships with existing customers by directing and supporting collaborative sales efforts to grow one or more assigned territories. Working closely with Pre-Sales, Services and Support.

November 2014 to Present

Research Analyst - CRM in iSource Opportunities, Noida.

JOB PROFILE

Data Analysis

Data Profiling

January 2010 to April 2012

Working as an Assistant Programmer with National Informatics Centre, (n)Code Solutions in R.W.D.,Patna.

JOB PROFILE

•Imparting desktop support on e-Tendering.

•Follow up for resolving the issues.

•Providing Back End support to PMGSY portal.

•Keeping track of activities on PMGSY site.

•Providing Customer Support over phone and internet.

PROFESSIONAL SKILLS

TRAINING & INSTRUCTIONAL DESIGN SKILLS

Provided training to new employees and internal/external clients on technical issues .

Conducted training classes of adults and children ranging from 1-23 students on computer skills (the internet, MS Office, Oracle databases), school-based curriculums (GED classes and middle/high school math), and on-the-job training .

Created and taught training classes for various technical and soft skills

MANAGEMENT SKILLS

Project management of technical and non-technical projects

Maintained inventory control for technical and non-technical supplies

Delegated suggestions and duties to other team members regarding opportunities for improvement in work-related tasks and processes

Creation of documentation for implemented processes

SOFT SKILLS

Operating Systems : Windows9x, 2000, XP

MS Office : Word, Excel, Power Point

Languages : Java,C,C++,DataStructure,HTML,SQL,DBMS,Networking,UML,Software Engineering.

EXTRA CURRICULAR ACTIVITIES

Participated in several Quiz and other competitions.

Held the position of Vice Captain in my school/college.

Participated in college and school level debate and essay competition and received applauds.

Event organizer in school and college annual day functions and other technical events.

PERSONAL DETAILS

Father's name : Mr.Bindhyachal Prasad Singh

Date of Birth : 12 February 1984

Marital status : Married

Languages Known : English, Hindi

Hobbies : Listening Music & swimming

Permanent Address : Narain Niwas,

Behind middle school,

Sanjay Cinema Road,Brahmpura

Muzaffarpur, Bihar.

DECLARATION

I hereby declare that the information given above is true to the best of my knowledge and belief.

Dated: 2-12-2015

Place: Delhi

(Swati Parashar)

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