Microsoft Office Assistant
Resume:
Houston, Texas *****
*******@*****.***
PATRICIA SIMMONS
OBJECTIVE
To join an interactive organization that offers me a constructive workplace for communicating and interacting with customers and people.
SKILLS & ABILITIES
Proficiency in Microsoft Office Programs, Excellent Interpersonal and Communication skills. Participates and Implements Quality Improvement Projects developed for the work place and Participated in Community Outreach. Outstanding Ability to work effectively in a team environment or as a team leader. Dependability and Determination. Patience and Attentiveness, and Willingness to try new things. Interested in Improving efficiency on assigned tasks.
EXPERIENCE
CSR, ASURION
JANUARY 2014 TO PRESENT
RESOLVE ESCALATED CUSTOMER CONCERNS VIA PHONE, E-MAIL, PROVIDE OUTSTANDING WRITTEN AND ORAL.COMMUNICATIONS TO CUSTOMERS, CLIENTS AND INTERNAL. ORGANIZATIONS.
HEAD COOK, CATERING FOR KIDS
September 2012 to September 2014
Prepare and Cook meals according to the menu and recipe. Ensure the kitchen is functioning well and manages the staff to make sure the food is prepared quickly and as pleasing to eye as well it is to its taste. Incorporate my knowledge of food and use it in a creative way. Conduct staff meetings and training to ensure that food and safety guidelines are followed at all times
INVENTORY CONTROL SPECIALIST, WALMART
August 2010 to December 2013
Unloaded trucks, scanned in merchandise, stocked shelves, pulling stock out to the floors, cleaned and organized the back room. Checked inventory sheets, logged information into the computer. Answered phones, filed and faxed paperwork. Completed other duties as ordered.
COORDINATOR, TOTAL ASSURANCE INC.
June 2008 to July 2010
Assisted with data entry and billing, filed documents and processed transmittals. Trained new employees on state regulations. Completed recertification training for the employees. Scheduled meetings with potential clients, helped with filling out proper paperwork. Called in prescriptions and scheduled doctor appointments. Created binders and folders for the clients. Completed special assignments for the Executive Director.
SERVICE COORDINATOR, ST. GILES LIVING CENTER
November 2005 to May 2008
Scheduled, Billed, and Itemized Receipts and Invoices. Provided Transportation and Accompanied the clients to their appointments. Copied and filed doctor’s notes and prescription’s. Faxed additional information to providers rendering care to the residents. Retrieved and placed calls according to the Plan of Care. Supervised and staffed the group homes.
EDUCATION
TAYLOR MEDICAL INSTITUTE HOUSTON, TEXAS C.N.A.
GRADUATED 2011
BRYMAN COLLEGE NEW ORLEANS, LA MEDICAL INSURANCE BILLING & CODING
GRADUATED 2003
WALTER L COHEN NEW ORLEANS, LA GENERAL STUDIES
GRADUATED 1997
REFERENCES
RAONNA STEPTOE
Nursing Assistant, Memorial Herman Northwest
12020 North Gessner Drive Houston, Texas 77064
CHENEKA DICKERSON
Nursing Assistant, The Crescent Rehabilitation Center
16122 Bunkeridge Road Drive Houston, Texas 77053
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