Customer Service Computer Engineering

Location:

Johannesburg, GP, South Africa

Posted:

December 02, 2015

Contact this candidate

Resume:

Curriculum

Vitae

HWDeetlefs

Cover Letter

I was a student at the North West University Potchefstroom campus where I received my B.Sc degree in Engineering Science (Computer Engineering) in 2011, and completed my B.Sc Honours degree in Engineering Science (Computer Engineering) in 2012, with the following subject majors: Computer engineering, Computer Security, Databases, Artificial Intelligence and Information Engineering. I also have the following qualifications and experience: I am currently employed at PwC Sunninghill office as a Senior Associate from 1 January 2012. My responsibilities include IT General Controls audit support, Application control reviews, technical reviews

(Database and Operating System Controls), SAP IT General Controls reviews, SAP business process reviews, Project assurance and management, and IT Security reviews and consulting, including penetration testing and IT Risk Management. I am also registered with ISACA to optain the CISA certification. I received my Grade 12 with matriculation exemption. In high school I participated in several math and science Olympiads, I played tennis, preformed gymnastics on national level, played chess, sang in the choir for three years, and achieved academic top 10 a total of 9 times. After school I did a year computer technician diploma at Computer School Boland {A+, N+, iNet+, Server+, Linux+}.

I went to university in 2005. There I played in the pool league and participated in JKD High Performance street fighting.

I worked as a temporary helpdesk assistance from September 2006 to March 2011 at the IT department of the university and gained the following experience: Student Support, Casting of PC Labs and Staff PCs, building PC images, Telephone Support, Standby for 3 years, I gained experience with Novell Client, Sintrex ConsoleOne, iManager, Mcafee, Groupwise, MS Office, Resnet client, Netmeeting, VNC, Deepfreese Norton Ghost, Data Recovery, Windows & Linux OS, Printers, Cash points and NWU network structures.

I also complete the Certified Novell Administrator course in 2007. I have the following attributes:

Good customer service and communication

I have strong leadership qualities.

I can work well in a group and individually

I have integrity and am proactive.

I am enthusiastic about my interests.

I am very adaptable and creative.

I have good people skills, am a hardworking person and am always prepared to learn. Personal Biography:

Surname : Deetlefs

Names : Hendrik Willem

Address : 16 Dell Vista, Amarilla Street, Fochville, 2515 Contact No : +27-83-557-****

Date of birth : 18 June 1985

ID – No : 850-***-****-081

Nationality : S.A Citizen

Sex : Male

Marital Status : Married

Dependents : 2

Languages : Afrikaans, Engels

Drivers Licence : Code 8 (B)

Health Status : Very Good

Work Experience : I.T temporary helpdesk assistant NWU Potchefstroom Campus{From 1 Sept 2006}

for 4 years and 7 Months

{Resnet Support,

Casting of PC-Labs en personnel PC’s,

Building of pc images, Telephone Support,

Standby 3 years,

Experience with Novell Client,

Sintrex, ConsoleOne, iManager,

Mcafee, Groupwise, MS Office,

Resnet client, Netmeeting,

VNC, Deepfreese, Norton Ghost,

Data Recovery, Windows & Linux OS,

Printers, Cash points en NWU network structures}

PwC consultant Sunninghill office {From 1 Jan 2012 onwards} {ITGC audit support, Application control

reviews, technical reviews (Database and Operating System Controls), SAP ITGC reviews, SAP business

process reviews, Project assurance and management, Security reviews and consulting and IT Risk

Management}

Educational Qualifications:

School : Technical High School, Kimberley

Highest Standard : Grade 12 (matriculation exemption) Subjects : Afrikaans first Language HG

English second Language HG

Mathematics HG

Physical Science HG

Technical Drawing HG

Technical Electrical HG

Accounting HG

Computer Studies HG

Other qualifications : Computer School Boland 1-year Computer Technician Diploma - 2004

{A+, N+, iNet+, Server+, Linux+}

Certified Novell Administrator 2007

{CNA - Netware 6.5}

B.Sc Engineering Science (Computer Engineering)

degree NWU 2011

B.Sc Honours Engineering Science (Computer

Engineering) degree NWU 2012

SensePost Hacking By Numbers: Mobile Hacking

SensePost Hacking By Numbers: BlackOps Hacking

Extracurricular Activities & Achievements:

Gymnastics : Participated for two years in school at the regional level and at the SA Games. Acquired several bronze and silver medals and trophies.

Gymnastics Judge : Pass training and qualify as level 1 Judge. Gymnastics Coach : Introductory coaching course.

Mathematics Olympiads : Took part in annual high school Mathematics Olympiads.

Science Olympiads : Physics and Chemistry Olympiad in 2002. Academic Achievement : Quarterly Grade Top 10 {9 Times} School Choir : Three year in school choir and achieved A + and B+ respectively in the National Arts Festival.

Other Activities : Tennis, Snooker League Pool, JKD High Performance Street Fighting, Chess, guitar and trumpet.

References:

Paul Buys

IT Consultant

NWU

Potchefstroom

Tel: 018-***-****

Cel: 072-***-****

Jurgens Human

IT Coordinator

NWU

Potchefstroom