Customer Service Administrative Assistant
Resume:
Suzan Cuozzo
Freehold, NJ *****
*******@***.***
www.linkedin.com/in/suzancuozzofromfreehold/
A professional Office Administrator with several years experience in the office environment, bringing excellent organizational and customer service skills into the workplace, along with team building. I am self-motivated with the ability to handle people and numerous responsibilities simultaneously and across all levels.
EXPERIENCE
Gateway Day Treatment Program, Ocean Township, NJ
Administrative Assistant 7/1/2015 to present
Maintain Front Office, Greet Visitors and Clients as they come in, Answers Phones and Direct Calls, Update client sheets daily, fax and file psychiatrist’s orders and prescriptions to correct parties involved, accept and log in medications that are delivered, open and distribute all mail received, retrieve and fax records requested, Keep monthly logs of all things above
American Legion, VFW (Englishtown & Freehold)
Night Manager Volunteer 5/ 1991 to Present
Customer service, Handle Hall Rental Contacts with potential renters, receiving deposits and rental money-making sure same is accounted for at time of rental, making sure deposit is returned in a timely manner, Order Supplies needed for club, Auxiliary President for several years, Manage Auxiliary Membership, Help implement fundraisers, Bartender, Cashier
Carrier Claims Service, Freehold, NJ
Insurance Claims Clerk, 11/2006 -7/2011
Process truck loss claims, Transcribe fact reports and updates using Dictaphone, Create documents needed to process and close out loss claims using Word and Excel, Type up invoices, Create Check Request Forms, Update ledgers using Excel, keeping track of information requested and received, Create Acord forms using AMS360, Maintained reception area and received guests, visitors accordingly
Community Care Behavioral Health, Freehold, NJ
Administrative Assistant 7/1998 – 2/2006
A partial day-care facility for the mentally-ill
Maintained the daily functions of running the front office. Implemented a Federally Funded Food Program. Acted as a liaison between Medicaid and Community Care. Maintained State required documentation and record keeping for 100 + clients using Microsoft Word and Excel. Responsible for Human Resource functions and procedures: Typing, telephones, Dictaphone, maintained personnel files, responsible for New Hire process, up-date vacation schedules, open and distribute mail, maintained meeting minutes, managed all confidential patient information using in-house software, update databases for doctor/nurse in Word and Excel, ADP payroll, coordinate transportation for clients
EDUCATION
Computer Insight Learning Center, Eatontown, NJ (Business Software Applications 2006)
Monmouth Vocational, Long Branch, NJ (Office System Technology 1998)
SKILLS
Microsoft Word, Excel, Outlook, Explorer, PowerPoint, Dictaphone
Contact this candidate