* ***********, ******, ** ***** Mobile: 909-***-**** Email: ***********@*****.*** U.S. Permanent Resident Claire Chen
EDUCATION
California State University, Fullerton December 2015 GPA: 3.36 Master of Science, Information Systems
Concentration: Business Analytics
Chang Gung University June 2010
Bachelor of Science, Management Information Systems SKILLS
Ø Knowledge of data mining, data warehouse, big data, Six Sigma, business intelligence, social media analytics, project management, and e-commerce
Ø Familiar with SAP, SAS, R, SQL Server, Database, Forecast Pro, XLMiner, Github, and Tableau Ø Bilingual with English and Mandarin
EXPERIENCE
Quanta Computer, Shanghai
Assistant Technician Intern June 2015 – August 2015 Ø Applied knowledge of SAP structure and realized the relationships between different modules of the company Ø Improved PO/WO/GI/GR process by working with various SAP teams Ø Reduced operating time by revamping old programs in new logic and combining several T-codes into one T-code Ø Provided user support by addressing and solving their operating issues on SAP Advantech Corporation, Shanghai
Marketing Specialist November 2010 – November 2011 Ø Managed Arc product line by establishing marketing strategies, conducting extensive market research and analyses, and designing company advertising materials Ø Conducted marketing intelligence in potential market frontiers Ø Increased brand awareness by planning and attending events including Advantech Solution Day (Shanghai and Suzhou), Advantech Solution Forum (Shanghai), Advantech Developer Forum (Shanghai), and Bauma 2010 GRADUATE PROJECTS
Data Analytics Projects
Ø Forecast the use of alternative energy vehicles in the U.S. by regression models Ø Analyze quality of red and white wine to find critical variables impacting quality wine by data mining tool XLMiner Ø Visualize forest fire data to address frequency by Tableau Ø Design business intelligence solution for Target Enterprises (Pty) Ltd by creating data warehouse model Ø Explore data of total house sales in the U.S. to identify trend, seasonality, and correlation by ForecastPro Ø Examine data patterns and forecast problems and models for Northern Napa Valley Winery, Inc. to decide how much grape harvest should the CEO retain by ForecastPro Ø Analyze seasonal, trend, and cycle patterns of mobile-home shipments, develop the forecast models, and measure the forecast accuracy for evaluating the future expanding plan by ForecastPro Ø Establish dynamic regression model for forecasting the emergency road service call volume of American Automobile Association by ForecastPro
Ø Illustrate the difficulties when forecasting short-lived products and summarize PLC methodology for forecasting short-lived products
Ø Analyze weather data among three cities and determine the ideal city to build a bike sharing system Research Papers
Ø Identify the negative consequences of corporate inversion and compare different tax reform proposals on eliminating corporate inversion
Ø Demonstrate how reality mining changes human society CERTIFICATIONS
Ø Microsoft Technology Associate (MTA) – Database Fundamentals Ø Microsoft Certified Solutions Associate – Querying Microsoft SQL Server 2012 Ø SAS Certified Base Programmer for SAS 9 Credential