Master of Science in Information Technologies

CURRICULUM VITAE

Gibran Ignacio Gaytan Silva

Address:

**** ******** ****. *** ****

El Paso, Texas, 79925

Mob. (+1)1-915-***-**** .

************@*****.***

LinkedIn Profile: https://www.linkedin.com/pub/gibran-gaytan/33/317/49b Professional Carrier

04.2014 – 09.215 SGB Solutions.

App Developer, Develop comprehensive applications accessible through websites (PHP, HTML, CSS, JavaScript, Bootstrap), Android (Java, Eclipse, Android Studio) and iOS

(ObjectiveC, Xcode) devices. Design, implement and manage Django (Python) web servers hosted on Amazon Web Services working with MySQL or PARSE database engines. 02.2012 – 08.2013 AutoZone.

System Administrator Jr, Provide technical support and system administration for DataZone building. Direct dealing with costumers; the entire tasks mentioned on my previous position plus Windows Active domain administration (accounts creation, distribution groups, access groups, group policy management), System deployment

(Windows XP and 7). Basic PBX administration. Configuring exchange accounts on Android mobile phones, Blackberries, iPhones and other smartphones and solving general doubt regarding them. Give fast responses to all kind of IT related requests and doubts from all the departments of the company.

06.2011 – 02.2011 AutoZone.

PC System Administrator, Provide technical support for AutoZone Store Support Center, regional offices, distribution centers and territory sales managers via phone; diagnoses problems, provide phone resolutions. Respond to diagnoses and resolve basic hardware, software and networking issues through discussions with other users over the phone, emails and by remotely connecting to computer from all over United States. Support was given for Microsoft Windows XP and 7, Printer Problems, Microsoft Office (including Outlook), Lotus Notes and several internal AutoZone applications. 04.2009 - 02.2010 SAZ (Shoe Store Management Software.. Support Agent. Help desk. Access and modification to databases. Direct dealing with customers. Remote access to PC s in order to update, solve problems and re-install software. Design and re-adaptation of tickets. Answer customer’s doubts about the software.

School

08.2013 – 12.2014 University of Texas El Paso, United State. Computer Science Master of Science in Information Technology, Graduate School. 08.2007 - 09.2010 TecMilenio University Chihuahua, Mexico. Information Technology Software Development Engineer, Undergraduate

Languages

Mother Language: Spanish (Mexico).

08.2010 - 03.2011 ISI International, Ireland. English Language. Six months English course in Dublin Ireland.

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