Joseph Munro
San Clemente, CA. 92673
***********@*****.***
Summary of Qualifications
•Design, direct, and implement large scale projects in construction, solar, and software
•Ability to adapt equipment to changing situations
•Produce and implement plans which meet and optimize solar technologies
•Plan and assemble solar installation solutions which meet a large variety of consumer needs
Experience
Energy Plus Solar – Solar Company October 2014 - Present
Project Manager/Solar Designer & Draftsman
•Incorporate DC/AC string inverters and micro-inverters into electrical diagrams
•Design electrical schematic on new solar plans
•Develop new solar plans and electrical designs for review and permitting at local jurisdictions
•Communicate schedule and project status to ownership
•Plan all new customer site evaluations and gather necessary jurisdictional notes to draft plans
•Coordinate and schedule installation and service crews to successfully accommodate customers
•Schedule new solar installations with customers and solar equipment warehouse deliveries
•Ensure all field installation and service crews are operating at optimal levels of performance
Sunrun Solar/REC Solar/Mainstream Energy – Solar Company September 2013 – Oct 2014
Project Manager
•Planned and managed the highest producing branch of the company
•Plan-checked new project designs prior to jurisdictional reviews
•Interacted with team leaders in fabrication and installation of equipment
•Ability to transfer mechanical, electrical, solar, and construction knowledge to new products
•Prioritized and delegated daily customer evaluations and jurisdictional stops
•Created and communicated weekly departmental status reports to branch and regional managers
•Managed daily Oracle updates of each customer’s project status
•Generated new customer project folders and assigned technicians with appropriate skill sets
•Quickly resolved equipment layout issues and design errors
•Facilitated verbal/email communication between customers and internal departments
•Hired sub-contractors and managed their documentation
•Answer customer questions about solar installation processes and engineering
Chanson Water – Water Ionizer & Filtration Company September 2011 – Sept 2013
Technical Operations Manager
• Supervised Quality Assurance and Quality Control resulting in refurbished ionization systems
•Created many advanced technical written documents, instruction manuals and product start-up guides
•Designed, developed and implemented instructional videos for training and publicity
•Successfully integrated electrical components into water delivery systems
•Responsible for troubleshooting technical issues with water ionizers and filtration systems
•Directed technical training for new employees, dealers and customers
•Handled field installations and equipment troubleshooting
•Ongoing reporting and communication with overseas manufacturer regarding product upgrades and correction of defects
•Supervised shipping/warehouse employees
Bartell Drugs – Retail Drug Store chain January 2011 – September 2011
Maintenance Manager
•Ongoing supervision of employees
•Training maintenance technicians
•Troubleshooting urgent maintenance issues in the field
•Responsible for day to day upkeep of 70 big box retail stores
•Scheduled daily route for maximum productivity
•Coordinated maintenance and retail employees to ensure uninterrupted customer shopping while necessary repairs were made
Finish Line Construction Services, LLC – Residential Construction Company February 2004 – January 2011
Owner
•Owner/Operator of a successful residential construction company with a focus on building new homes
•Ten years experience reading and comprehending blueprints, plans and government forms
•Ten years experience and extensive knowledge of electrical, plumbing, and residential building codes
•Successfully managed large commercial projects for schools and fire departments
•Hired, trained and supervised multiple sub-contractors and employees
•Worked directly with inspectors, city officials and county officials to meet building codes
Active Voice, LLC – Automated voicemail software/hardware company December 1998 – February 2004
Advanced Technical Support Analyst
•Traveled throughout the United States to troubleshoot and setup new systems at customer/dealer sites
•Supported products on multiple operating systems: DOS, OS/2, Linux and Windows
•Tested & repaired voice boards, PC boards and electronics
•Promoted to field test department; responsible for supporting and implementing new products
•Senior customer support analyst handling any escalated issues.
•Troubleshooting hardware and software applications
•Author of several advanced technical documents and instruction manuals
Education, Training, Knowledge, and Skills
• Graduated Liberty High School-1991
• Microsoft Certified Professional (MCP)-2006
• Dell Certified Technician on all Platform Lines-2007
• DOS, OS/2, Linux and Windows
• Experience in collaborative work environment
• Experience working with internal and external vendors across United States and overseas
• Twenty years of industrial experience in areas of electrical, electronic production, solar, and construction
• Experience in business, production and distribution
• Design, fabrication, installation and maintenance of water ionizers and filtration systems, mechanical equipment, construction, and solar systems
• Problem solving, data collection, fact establishment and valid conclusions
•Prioritization, multi-tasking within a multi-disciplinary environment
• Establishing guidelines and procedures
• Supported daily technical activities and project installations; sometimes clients with multiple projects in construction and solar jobs
• Knowledge of employer’s quality assurance and quality control procedures and policies
• Trouble shooting of circuitry and circuit boards
Special Interests
•Kikaha O Ke Kai – Hawaiian Outrigger Canoe Club – Board of Directors
•Dana Outrigger – Hawaiian Outrigger Canoe Club – Assistant Novice Coach