FREDERICK C. SWALEF JR

**** ********* ***, *********, ** 32934

321-***-**** acsn64@r.postjobfree.com

CERTIFICATIONS: COMPTIA SECURITY+, MCP, MCSA

CLEARANCES: DOD SECRET (LAST UPDATED 7/2012)

SUMMARY

IT Specialist leaving the Civil Service, DOD, USAF – effective December 31, 2015. Qualifications include extensive experience in the Information Systems Technology field centered on the Windows operating system platforms and limited Linux platform, VPN capabilities, server maintenance, system and hardware replacement.

KEY SKILLS

Server Raid diagnostics and repair

Hardware support and troubleshooting

System log monitoring

Microsoft suite application

Server management

Active Directory Services

Symantec Backup Exec/Ghost

DNS and DNSSEC

Define security controls via ACL’s, GPO’s

Replace and configure hardware

Test and Install system patches

System checks and troubleshooting

Software installation and configure

Ensure disaster recovery processes are in place

EXPERIENCE: US AIR FORCE

CLIENT SYSTEMS TECHNICIAN, 45 SW COMMUNICATIONS SQUADRON

PATRICK AFB/CAPE CANAVERAL AFS, FL 06/2012 TO PRESENT

Provides installation, post configuration, and administration of computer, or communications systems including system startup and shutdown, security and application patch installation, security scanning and remediation, user account, profile and permission management, system backups and restoration system service and log management, system auditing, problem report management, help desk management, performance management and other information technology administration related services to ensure compliance with current Air Force directives. Part of team that remediated over 30,000 Category 1 vulnerabilities and 52,000 total vulnerabilities within two months span. Participates as a member of IT Computer Incident Response Teams in the event of an emergency security or non-security breach. System Administration, Microsoft Client OS Support, account management; network configuration management experience. Maintaining and deploying Sever Update Services (SUS) for on demand automated patching. Support includes the upward migrations of the Windows Vista, 7 and 8, 8.1 operating systems for the USAF. ADPE account manager for over 1000 personal computers and associated equipment.

SYSTEM ADMINISTRATOR - 45 SW CIVIL ENGINEERING SQUADRON

PATRICK AFB/CAPE CANAVERAL AFS, FL 10/2006 TO 06/2012

Responsible for Network Security, applying patches to current configurations, identifying deficiencies in the current network, provisioning and de-provisioning user accounts, as well as ports configuration. Provide IT services for over 400 users to include resolving day to day computer system conflicts to include restorative data services, equipment change-outs, computer part replacement and repair for warranted systems as required. Troubleshoot network connectivity issues at local level and escalate to support system if needed. Responsible for maintenance, upkeep, and management of two file servers and two Fire Department application servers running Oracle with quarterly patch management performed as directed. Assigned as IAO (Information Assurance Officer) and assisted users with Information Awareness directives and other key training for compliance with maintaining network and user accountability. Create and maintain required documentation which at a minimum should include risk assessments and analysis, control listings, contacts lists, and risk acceptance documentation. Implement a continual improvement process based on the results of the exercises/tests. Initiate incident reporting and post incident status as necessary. Implemented security measures to decrease exposure to attack and/or penetration. Compiled several training program guides to assist users with issues regarding Microsoft Outlook email usage and other programs associated with Civil Engineering related requirements. Slip-streamed program installation for licensed programs for over 130 licensed users resulting in an average saving of 140 man-hours. Assisted contracted IT support with updates and troubleshooting efforts within 45th Civil Engineering squadron. System Administrator (SA) for Eight Internet/Web based Systems (Systems listed are all unique requirements for Civil Engineering and/or Base Operations and Maintenance. Automated Civil Engineers System for the following programs, Project Management (ACESPM), Real Property (ACES-RP), Housing Management (ACES-HM), Personnel Readiness (ACES-PR), Financial Management (ACES-FM), and Discoverer Web Query and Report Generation System (Interim Work Information Management System (IWIMS).

SYSTEM ADMINISTRATOR

SCOTT AFB, IL 11/2002 TO 10/2006

Supported the C2Remedy support systems. Install, maintain and coordinate the usage of customer computer network systems. Enforce security procedures and monitor network performance. Troubleshoot moderately complex problems. Planning, designing and managing enterprise information security initiatives in support of Confidentiality, Integrity and Availability and maintains information security policies, standards and processes, and applies in-depth knowledge of functional aspects of information systems security and compliance. Install oracle quarterly update packages. Coordinate and implement network policies, procedures and standards. Train C2 Remedy system users. Accomplish day-to-day management of C2-Remedy internal network devices, such as servers, desktop, switches and hubs. Software patch management, manage local user accounts and configure user permissions to system resources. Monitor and optimize network and systems performance and capacity. Manage the installation and integration of Microsoft software patches and updates. Provide phone and in-person support to users in the areas related to connectivity, desktop applications and workstation usage. Troubleshoot and resolve hardware, COTS software and GOTS application problems. Provide connectivity support for ensuring that C2Remedy Wide Area Network (WAN) and (Local Area Networks) LAN connectivity remained up-and- operational 24x7. Provided maintenance, upgrade and repair services to system servers identifying the specific equipment malfunctioning components. Provided network and desktop installation and maintenance, troubleshooting software configurations, installation of peripheral devices, conferred with on hardware and software conflicts, legacy applications installation, and resolving network DNS issues. Resolved customer issues and account maintenance. Troubleshoot communication problems from other worldwide sites to Scott AFB dealing with firewalls, routers, and LAN equipment used in the configuration of the Global Information Grid to also include secure communication capabilities. System administrator of classified systems which included GDSS, GCCS, and creation of classified user accounts and assisting users.

Senior Engineer Technician

Envisions, Inc. Virginia Beach, VA (sold to) \ 11/1983 TO 11/2002

Tidewater Naval Architects, Inc. Portsmouth, VA

Developed and maintained a Microsoft Access database and documentation necessary to track and resolve naval ship repair issues for COMNAVPHIBRON. Managed and maintained company computers. Designed, developed, and implemented complex real-time computer simulation application in support of installation of Smart Ship technology in surface combatants and amphibious ships. Provided naval personnel with computer installation, support and training via in-service workshops and one- on-one instruction to facilitate use of computer systems and project management software for US Naval ship overhauls. Served as liaison between Naval Sea System Command agencies (COMNAVAIRLANT, COMNAVAIRPAC, and COMNAVPHIBRON) and contract customers to complete large-scale project management for all US Naval Ship overhauls and upgrade projects. Prepared solicitation packages to include SOW/PWS/POAM's (statements of work/performance work specifications/plan of action and milestones), technical evaluation criteria for contracts. Initiated, analyzed, coordinated, and incorporated recommended modifications to the Smart ship system. Assessed user needs and developed procedures governing all aspects (security, installation, modifications and updates) of the IT system according to DOD and DON regulations. Evaluated existing systems and capabilities and produced feasibility studies and cost benefit analyses to enhance existing IT systems. Wrote and delivered technical product presentations and customer computerized product demos for seminars and product showcases.

EDUCATION

Kaplan University (Online) expected grad date 06/2017; Studies completed include, Academic Strategies for the IT Professional, Introduction to Website Development, Foundations in Information Technology, Foundations of Programming Using Visual Basic, Technology Infrastructure, Software Applications, Intrusion Detection and Incidence Response, Digital Forensics Utilizing EnCase, Networking Concepts, and Network Administration.

Microsoft Certified Solutions Associate Windows Server 2012 Patrick AFB, Certificate 04/2013

Sharepoint Administrator PAFB, FL Certificate 12/2010

Security Plus Certification Orlando, FL Certificate 06/2009 (current DOD 8750 cert expires 2017)

Microsoft Certified Professional - 2000, 2013

MCSE NT4.0 1999- 2000 Virginia Beach, VA

Associate's Degree 05/1990 Tidewater Community College, Portsmouth, VA

REFERENCES

Lawrence Moore, RgNext Contractor, Patrick AFB Fl. Cell: 214-***-****

Ricardo Macaranas, Spirit Painting CEO, Norfolk, Va. H: 757-***-**** (personal reference)

Isaac Gonzales, 45 SW Comm Squadron Supervisor, Patrick AFB Cell: 321-***-****

David Green, DOD USAF, System Administrator, Scott AFB Wk. 618-***-****

(all references are to be considered professional except where noted, additional references available)

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