IT consultant

Ms. Davis Ervin

**** ********* *****

Greensboro, NC 27408

336-***-**** mobile

*.*******@*****.***

Accomplished professional with deep techno-functional knowledge including a strong understanding of process, procedure, developmental life cycles, and individual roles and contributions. Capable leader with a keen ability to establish rapport and build strong focused partnerships. Background includes process definition, documentation and implementation. Excellent written and oral communication skills, comfortable interacting with all levels and speaking in front of groups.

LINCOLN FINANCIAL GROUP (On Contract) May 2015 to present

Recruiting Consultant, Information Technology

Brought on as a contractor to fill in for Lead recruiting consultant out on maternity leave

Quickly established as point of contact for openings across Lincoln Financial Group enterprise

Work directly with hiring managers to fill vacant roles in LFG locations nationwide including AVP and Director level roles

Drive hiring manager expectations to support the successful execution of agreed upon recruiting strategy to review and approve job description/posting; prescreening and interview process; salary negotiation and extending offers

Successfully partner with critical teams in audit, legal, procurement and Talent Acquisition/Comp to ensure alignment with federal, state, local laws, regulations and standards

Build relationships to influence hiring managers on market rates, 3rd party vendor relations, onboarding and final offers

COMPUTERNET RESOURCE GROUP March 2012 to May 2015

Senior Contract Manager

Created documentation for corporate recruiting/requirement life cycle used internally to mainstream process and reduce order acceptance to submittal timeline.

Developed high level relationships with vendors, stakeholders, Line of Business Managers and end users to understand and plan for resource needs and allocation.

Managed project scope, timelines, deliverables and budget as they related to technical resources including interviewing, onboarding, training and on site management

Researched job requirements to better evaluate candidates, conduct interviews, negotiate rates, make offers and onboard contingent workers

Worked closely with managers to understand individual departmental needs, corporate culture and recruit specifically for those needs. Manage interview calendaring and conduct interviews as necessary

Developed spreadsheets to organize and track recruiting cycle, time to submittal, interview and time to start ratios for higher quality placements and return on investment for the end client

Managed multiple recruiting based projects at once

Negotiated offers and move new hires through the onboarding process, including distribution of offer letters, pre-employment screens as required by client, payroll documentation, tax/withholding documentation, pre-employment training/paperwork completion and insurance benefit enrollment

Developed and maintained tracking systems to ensure all new hires complete all required paperwork, including insurance offerings, Federal and State tax documentation, e-Verify tracking and individual site safety and compliance training

Responsible for managing team of onsite contingent workers addressing HR and conflict management issues as necessary

Served as single point of contact for all benefit, payroll, time tracking issues for client, contingent worker staff. Manage and resolve issues in a timely manner and create documentation for more expedient follow up in the future

Well versed in contingent worker situations and co-employment laws

Hired, trained and managed junior recruiters

Developed and maintained databases of candidates and job descriptions for a variety of different roles, posted to major job boards, tracking candidate activity, phone and personal meetings

SYSTEMTEC, INC. June 1999 to March 2012

Account Manager/Business Consultant April 2011 to March 2012

●Built relationships with C Level executives, Director and Managerial level decision makers throughout NC to increase revenue

●Managed business to business relationships and sales cycle to close business

●Worked independently to locate, negotiate and secure placement opportunities for contract and direct hire personnel in the IT arena.

●Negotiated salary and bill rate with candidates and clients, make offers to consulting staff and manage the on boarding process for consultants joining SYSTEMTEC

●Built and maintained professional relationships based on quality, reliability and situational knowledge. Leverage those relationships to gain “Preferred Vendor” status and exclusive opportunities.

●Strong background understanding technical requirements, translating those into job descriptions and networking with local IT professionals to find candidates beyond resumes posted on job boards (60% of placements were from referrals).

January 2007 to April 2011

On Site Project Coordinator

●Managed consulting staff on assignment at client sites throughout NC. Intimately involved in developing, documenting and implementing requirements in this role. Created and maintained Best Practices.

●Worked closely with Line of Business managers’ onsite to understand needs and anticipate fluctuations in onsite contingent worker staff ensuring available project plans, inventory (hardware) and resources so project plans were executed with minimal interruption. Recruited, interviewed, hired and trained as necessary.

●Worked onsite with client managers and departmental SME’s to understand specific needs regarding PC, laptops, printers and other peripheral devices. Leveraged that knowledge with Information Services to create new images for machines to expedite faster rollout/implementations

●Completed project scheduling for upgrades, migrations, and implementations with a focus on minimizing user down time. Provided documentation for project plans, aging reports and asset tracking.

●Created templates and tracking spreadsheets to allow faster project documentation, training and billing.

●Created and standardized templates used in repeatable processes to reduce bottlenecks and errors documenting governmental, corporate and client compliance

●Created set quality checks with clients and consultants at 30/60/90/180 and 365 days into a contract assignment. Developed the review forms and standards and ensured consultants were meeting expectations and had the information needed to be successful in their role.

●Documented and enforced on boarding policy for all new hires, making sure files were complete, and background standards met before starting a new hire

●Worked closely with LOB manager’s to understand regulatory requirements, IS security policies and other issues that requiring adherence

●Provided excellent customer service, follow up and successful project completion

March 2000 to January 2007

Account Manager/Senior Recruiter

Managed recruiting efforts for Triad branch of SystemTec, Inc.

●Successfully developed and grew business opportunities for SYSTEMTEC throughout the Triad.

●Created documentation for corporate recruiting/requirement life cycle

●Successfully placed candidates in permanent and consulting positions throughout the southeastern United States

●Manage multiple recruiting based projects at once

●Searched for and communicated with IT staff at all levels and skill sets to compare their background and abilities with current position criteria

●Researched and developed an in depth understanding of technologies to analyze, evaluate, reject and approve candidates for open positions

●Interviewed candidates and created appropriate documentation to sell their skill set to client base

●Negotiated rate/salary and secured contracts as necessary; extended offers of employment

●Use proprietary methodology for each recruiting project which includes extensive documentation in our corporate database, number tracking and reports to management

●Network with quality candidates and managers to develop and maintain a top level candidate pool and build relationships with top level professionals

●Extensive experience nationally recruiting, screening and negotiating contracts to complete the recruiting process

●Served as liaison between technical candidates and non technical account managers

●Organized and planned quarterly meetings including scheduling accommodations for out of town employees, corporate dinners, and scheduling speakers and training as needed

●Researched and negotiated contract with outside vendors to provide post offer drug testing and background screening

●Researched efficacy of online recruiting tools including CareerBuilder, Yahoo Hot Jobs, DICE and JustTechJobs.com and make recommendations to upper management

●Trained new recruiting hires to ensure complete understanding of corporate policy, procedure and Best Practices

●Relocated from our corporate office in Columbia, SC to the Greensboro, NC to further develop recruiting efforts for the newly established office

June 1999 to March 2000

IT Recruiter

●Initiated recruiting activities for the newly opened Greensboro, NC branch

●Responsible for maintaining multiple projects at once

●Ensured quality control of all candidates submitted to client companies by reviewing candidate’s resume, reference checks and the overall outcome of candidate placement or denial

●Negotiated relocation, annual salaries/hourly rates, fees, vacations and sign on bonuses with candidates

●Familiar with various aspects of IT specific recruiting including multiple programming languages, database administration, systems analyst, business analyst, project manager, web developers, system architects, engineers and administrators and various different areas and levels of support

EXECUTIVE STAFFING SERVICES OF COLUMBIA, INC.

May 1997 to March 1999

Marketing Representative

●Responsible for generating new business and continuing existing business dealing directly with clients

●Negotiated contract length and rate for a variety of temporary, permanent and temp to hire positions

●Created a 2,000 piece monthly mail out to clients and prospects which increased interest on the candidate and client sides

●Created and wrote a quarterly newsletter highlighting business accomplishments and industry trends

EDUCATION:

University of South Carolina, Bachelor of Arts in English Education

May 1997

TRAINING:

Completed SPI (Solution Based Selling) workshop (2011)

Attended Myers Briggs based Leadership Seminar (2007)

Completed AIRS Internet Recruiter Workshop (2005)

Completed Personalysis Training (2010)

Attended the 2011 TechServe conference

Attended the 2002 National Association of Computer Consulting Businesses (NACCB) conference

REFERENCES:

Available upon Request

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