Christopher A. Brent
Winter Haven, FL 33884
Phone: 717-***-****
*****.***********.*@*****.***
Highlighted Skills Summary
Over 10 Years of Excellence in Hospitality and Customer Service Operations
Honorably Discharged Veteran, U.S. Army National Guard
Expertise in Customer Service
Counseling
Microsoft Office Suite
Driving/Maneuvering Skills
Kronos Software Experience
Electronic Device/System Installation/Repair
Contract Administration
File System Development/Maintenance
Data Entry
Human Resources Processes
Documenting/Record Keeping
Integrated Electronic Systems
Employment Recruitment / Job Placement
Process Analysis and Improvement
Public/Media Relations
Message Traffic Analysis
Proofreading/Editing
Message Traffic Analysis
Employment History
Food Service Management
09/2015 - 11/2015
Drummer Boy Campground
1 Rocky Grove Road, Gettysburg, PA
Monitored compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
Counted money and make bank deposits
Investigated and resolve complaints regarding food quality, service, or accommodations
Coordinated assignments of cooking personnel to ensure economical use of food and timely preparation
Sales Clerk
11/2014 - 09/2015
Redding’s Hardware
279 S. Franklin Street, Gettysburg, PA
Sales of Firearms:
Greeted customers and ascertain what each customer wants and needs
Described merchandise and explain use, operation, and care of merchandise to customers
Recommended, selected, and help locate or obtain merchandise based on customer needs and desires
Computed sales prices, total purchases, and received and processed cash and credit payment
Answered questions regarding the store and its merchandise
Restaurant General Manager
04/2009 - 10/2014
ADF Companies
Frederick, MD
Trained workers in food preparation, and in service, sanitation, and safety procedures
Compiled and balanced cash receipts at the end of the day and shift
Performed various financial activities, such as cash handling, deposit preparation, and payroll
Supervised and participated in kitchen and dining area cleaning activities
Estimated ingredients and supplies required to prepare a recipe
Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to identify areas needing cost reduction and program improvement
Directed administrative activities directly related to making products and providing services
Prepared staff work schedules and assigned specific duties.
Monitored suppliers to ensure that they efficiently and effectively provide needed goods and services within budgetary limits
Artillery Automated Tactical Data System Specialist
07/2000 - 12/2009
U.S. Army National Guard
Gettysburg, PA
Operated communications systems
Supervised in the preparation of computer centers
Prepared field artillery tactical data systems
Data entry
worked as a team member
Recruited, interviewed, counseled and qualified applicants for enlistment
Distributed and displayed recruiting publicity material
Identified and cultivated community centers of influence
Explained benefits
Prepared enlistment forms and documents
Arranged for transportation, meals, and lodging for applicants where required
Assisted in market research and analysis and makes appropriate recommendations to the chain of command
Supervised the preparation and distribution of maps, operational information, operational reports and training materials
Supervised the maintenance of staff journals, files, records, and training materials
Education and Training
Issuing Institution
Location
Qualification
Course of Study
William Penn High School
York, PA
High School Equivalency Diploma
General High School Curriculum
Honors & Activities
Highest sales growth 2013-ADF Companies.
Trained in Leading Multiple Restaurant
Honorable discharge United States Army
Honorable discharge Pennsylvania Army National Guard
Certified Professional Food Safety Manager