Customer Service Data Entry

Barbara Dolise

**** **** ******

Levittown, NY **756-5017

( H ) 516-***-**** ( C ) 516- 532-8672

E-Mail: *************@****.***

Summary: An adaptable, dedicated team player with over 10 years experience in

Customer Service. Customer focused, detail oriented person with proficient oral and

written communication and problem solving skills.

Skills : Microsoft Word, Microsoft Office, Excel

Experience : Dates of Employment

Access Staffing- Melville, NY 11747 10/ 2010 to Present

Customer Service Assistant – Various Temporary Positions

Customer Support

Reception Desk duties- Interception of all incoming business calls

Data Entry of business forms

Filing and scanning business forms

Edlaw Pharmaceuticals ( Temp Position ) 2015

Farmingdale, NY 11735

Reception Desk

Preparation of Invoices & Filing of documentation

Placing orders for Chemical compounds and contact of customers for past due accounts

Calculation & balancing of incoming check payments

Citation Clinical Labeling Systems ( Temp Position) 2014

Brentwood, NY 11717

Reception Desk Coverage

Data Entry and Filing

Southern Wines and Spirits ( SWS) Temp Position 2013

Syosset, NY 11791

Scanning Clerk

Electronically scanning a huge volume of Customer Order Invoices and sorting in date and page amount order.

Separating and sorting of Returns, Bill & Holds, Partial & Full Order Invoices and filing in bins for employee access and maintaining counts and completing reports during workday.

Lifetime Design Corporation ( Temp Position ) 2013

Deer Park, NY 11729

Receptionist

Interception of Incoming calls

Writing up and placing supply orders for cabinetry

Ordering business supplies via internet

Family Residential Essential Enterprises (FREE) 2011 to 2012

Old Bethpage, NY 11804

Office Clerk

Data Entry and balancing of Accounting Remittance forms

Reception Desk coverage

Client Interaction with handling of all monies for consumer household expenses

Nassau County Department of Social Services 2009 to 2010

Uniondale, NY 11553

Home Economics and Heap Clerk

Preparation of Furniture Vouchers for clients - Contacted Vendors for availability of stock and processed request and voucher forms entailing itemization and prices of stock. Calculated totals and gave original copies to caseworkers and processed department copies.

Notarized documentation for clients and caseworkers

Data Entry and manual correction of errors on Lipa/Keyspan reports

Nassau County Department of Social Services 2007 to 2009

Uniondale, NY 11553

Information Technology Receptionist

Received and monitored all Internal Help Desk calls

Maintained and edited daily log for all users calls pertaining to P.C. problems

Accepted User Access forms and entered all User Info. Into Excel spreadsheet database

Sovereign Bank Vehicle Funding 2000 to 2005

Melville, NY 11747

Customer Service Operations

Accepted and posted payments for vehicle leases

Assisted in Title department with release of titles, payoff reports, record keeping

Reception Desk coverage and data entry of lessee information

Notarization of documents and maintaining Archive database of lessee contracts

Stern’s Department Store 1999

Hicksville, NY 11801

Sales Associate

Obtained and received merchandise, balanced daily cash register and accepted all payments

Demonstrated assertive sales techniques, leading to exceeding annual sales quota of opening of new Credit Cards

Education: Sewanhaka High School, Floral Park, NY 11001 – Academic Diploma

License : Notary Public / Nassau County – Regist. # 01DO6103959 – Expiration ( 01/12

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